Office Manager

This is a Full Time Job

As the Office Manager for RCA you act as an RCA team “concierge” and be responsible for the oversight of the general working of RCA Facilities & day to day functions. You may also be asked to provide executive administration support as required. Office management locations include RCA’s LA Headquarters (Culver City/LA) and the RCA NYC office (25 Madison); and in addition liaise with the RCA studio (Culver City/LA). You will report to the COO RCA Records and must be based in Los Angeles. This is not a remote position and will require onsite presence 5 days a week.

What you'll do:
• Oversee the overall operations and efficiency of the NY and LA RCA offices and studio conjointly with the studio manager; Serving as direct liaison for coordinating label visits, creating guest passes/liasoning with respective security teams and follow visitor protocols, greeting guests, managing and setting up conference room space for meetings
• Day to day communications and technology assistance in running meetings via Zoom, audio playbacks etc; Must liaise with IT, facilities, and A/V to ensure day to day operations run smoothly
• Manage office and studio floor plans – ensure accuracy of allocation charges, manage space allocations and create setup for all new employees. Oversee and manage all aspects of employee moves
• Serve as point of contact for NY and LA-based staff as relates to Sony facilities regarding building policies and work to be done or maintenance issues; IT regarding purchased employee equipment; Liasoning with LA based Sr Dir of Facilities and 25 Madison building operations manager; other vendors as needed
• Serve as ‘New Hire’ employee onboarding facilitator
• Order office supplies for the offices, studio and staff needs
• Distribute mail throughout office and coordinate outgoing mail ie. purchasing labels, shipping boxes, managing FedEx/USPS/Amazon accounts
• Manage invoicing and finances for office related expenditures
• On site coordination of RCA events and meetings; e.g. international meetings, artist showcases & playbacks, and staff team events. In addition, external event coordination as required (To note: RCA employees block travel around festivals & events)
• Work closely with finance on budgeting and researching travel/event options (venues, location sites, transportation, catering, permits as necessary, etc.), develop proposal and make recommendations, select vendors and sign contracts ensuring competitive pricing and oversee execution
• Liaise with internal Tour Marketing Department on administering artist & employee travel expenses and bookings
• Build and maintain relationships with SME executives, RCA artist management teams
• Temporary executive administrative support as required
• Calendar management
• Book flights, cars and hotel for executive travel
• Submit bi-weekly T&E reports for business expenses
• Work closely with touring and marketing team for concerts and artist events that executive attends; ei coordinate tickets/passes, arrival, artist meet and greets, etc
• Compile distribute company wide meeting agendas

Who you are:
• 3 plus years administrative experience required (music industry experience a plus)
• Bachelor’s Degree preferred
• Requires knowledge of Macintosh based computers, Microsoft Office Programs (Word, Outlook, Teams), Adobe, Zoom, etc
• IT / Audio Visual experience and comfort required
• Ability to multitask and meet pressure deadlines
• Flexibility with hours
• Highly Organized
• Excellent written and verbal communication skills
• Fan of music!
• Positive, can-do attitude with great people skills in a fun and lively setting!

What we give you:
• You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey
• A modern office environment designed to foster productivity, creativity, and teamwork
• Our Hybrid with Flexibility approach combines the flexibility of remote working with