Box Office Staff

This is a Part Time Job

Venue Box Office Staff - Alpine Valley

Job Functions:

* Sell and collect admission tickets and passes at events.

* Deliver exemplary customer service to maintain customer loyalty. Answer inquiries to resolve our customer concerns through analysis to determine the most effective resolution.

* Examine tickets or passes to verify authenticity, using criteria such as color or date issued.

* Solicit sales of new or additional services or products

* Guide guests to exits or provide other instructions or assistance in case of emergency.

* May assist in verifying staff credentials to generally restricted areas.

*Assist patrons by giving directions places inside or outside the venue.

* Refuse admittance to undesirable persons or persons without tickets or passes.

This position starts at $16.00 per hour.

Qualifications:

* High School Diploma or equivalent.

*Previous cash handling experience.

* Attention to detail, quality and accuracy.

* Strong relationship building and communication skills.

* Ability to work independently.

* Excellent verbal and written communication skills.
* At least 2 years in Guest Service and communications is a plus.

* Creative thinker and problem solver.

* Acute sense of judgment, tact and diplomacy.

* A strong-sense of teamwork and ability to execute programs.

* Position requires constant standing and occasional sitting.

You must be over 18 years of age to hold this position.