Localization Program Manager

This is a Full Time Job

Localization Program Manager, Amazon Music Creative Studio

Are you excited about delivering captivating content to international audiences? Do you want to partner with creative and technical teams to bring the Amazon Music voice to customers across different geographies and cultures? Do you enjoy simplifying processes and improving mechanisms to build efficiencies? If so, the Amazon Music Localization teams is looking for a talented, passionate, experienced Localization Project Manager with a track record of delivery, ownership and process improvement to help us drive our localization projects and programs across a variety of work streams. You will help champion how the Amazon Music creative and product experience drives its key messages, ideas, and relationships with our international audience.

Key job responsibilities
• Manage international localization projects end-to-end, working closely with internal business partners, external vendors and other stakeholders
• Coordinate efforts to improve mechanisms that support the localization program across creative, marketing, engineering, and programming verticals
• Work with content creators, customer strategy owners, and content infrastructure teams to streamline processes upstream and drive best practices for the internationalization of content
• Clearly communicate roadmaps, progress, risks and change control to management and internal cross-functional and remote project teams
• Write, edit, review and maintain localization process documentation
• Manage translation memories and term bases

A day in the life
We're growing quickly and hiring the best; this is day one. This Localization PM will need to be adept at both managing projects and improving mechanisms, connecting global stakeholders on very specific messaging needs, while also maintaining big mechanisms to remove the roadblocks to delivery of hundreds of thousands of units of content in over 20 languages. In order to streamline these mechanisms, they will work with internal partners and external vendors, leveraging both process and technology to achieve our goals.

About the team
The Amazon Music Localization Team is embedded within Creative Studio and is responsible for localizing the Amazon Music content in a way that reflects the voice and tone of who the service is for customers globally. The Localization team works closely with content creators, as well as international partner teams across Marketing, Product, Engineering, etc. to deliver a high quality and consistent localized experience across all our touch points, channels and verticals in over 20 locales.

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

Work/Life Harmony
Our team is focused on balancing life with our work, and we do this via work autonomy and by putting focus on prioritizing solutions and processes that enable us to scale. Work hours are flexible and typically self-defined.

Mentorship & Career Growth
One of the most exciting aspects of being on the Amazon Music Creative Team is the opportunity to partner closely with professionals across the full organization. The fast-paced, collaborative environment means you'll be working alongside music industry, product design, marketing, and creative rock stars who can help you accelerate your career, stretch your skills, and bring new ideas to market.

We are open to hiring candidates to work out of one of the following locations:

Culver City, CA, USA | Seattle, WA, USA

Qualifications

• Self-starter that can operate efficiently within ambiguous situations
• 3 years of experience as a translator, editor, project manager, program manager or similar role with translation agencies, design studios, production or Internet companies
• Bachelors degree in Languages, Translation, Program Management or equivalent experience
• Advanced Microsoft Excel skills
• Proven experience with in-house or third-party translation management and content management systems, including translation memory and terminology database management
• Advanced problem solving
• Ability to work on multiple deadline-driven projects simultaneously, with a strong attention to detail
• Fluent in written and spoken English