Licensing Administrator

This is a Full Time Job

The Licensing Administrator is a key position at ASCAP that supports many aspects of the life cycle of an ASCAP license. The Licensing Administrator is an exciting role for someone who is process and detail-oriented, thrives in a high-volume work environment, and has a keen eye for identifying opportunities for process improvement and efficiency.

Areas of responsibility/accountability:
• Review and process over 40 types of licensing agreements received to the General Licensing department, including managing and processing incoming hard copy mail to ensure accurate revenue crediting
• Create and update new accounts in ASCAP's billing systems
• Complete variable pay crediting information on accounts in accordance with various variable pay plans for the General Licensing team
• Identify and notify the appropriate licensing personnel of any discrepancies regarding a new license or associated payment that was received to resolve the discrepancy
• Accurately enter data from customer account report forms, as assigned
• Maintain the accuracy of account contact and address information
• Issue credits and debits to accounts, as needed
• Open, process, and distribute incoming correspondence, as assigned
• Serve as a partner to the General Licensing department, proactively supporting and managing the lifecycle of licenses to drive efficiency

Qualifications and Requirements:
• Extremely detail-oriented, analytical, and process-oriented with an eye towards efficiency
• Ability to effectively prioritize multiple time-sensitive tasks and assignments
• Highly organized
• Must be able to work well independently and collaborate as part of a team
• Ability to take direction, provide insight, take initiative to find solutions and problem solve
• Maintain the highest level of confidentiality and integrity
• Ability to meet deadlines consistently and effectively while working under pressure
• Possession of strong data entry skills
• Proficiency in Salesforce CRM preferred
• Proficient in Microsoft Office
• Ability to learn and utilize new technology as it becomes available
• Experience in an administrative position
• Bachelor’s Degree or equivalent preferred

Compensation & Benefits:

Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following:
• A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network
• Vision plan that offers both in and out-of-network provider options
• 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match.
• An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan
• Generous time-off policy
• 12 company holidays
• Health care and dependent care flexible spending accounts
• Short-term disability insurance/salary continuation and long-term disability insurance
• Company provided basic life and accidental death and dismemberment insurance
• Employee gym discounts at select gyms
• Commuter benefits
• Voluntary pet health insurance
• Voluntary auto and homeowners insurance
• Voluntary employee, spouse, and dependent life insurance options
• Voluntary ID protection Coverage

Occasional travel for in-person meetings may be required.

Please be aware that ASCAP is not a nut-free or other allergen-free workplace.

ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.

The anticipated base salary range for this position is $50,000.00 to $50,000.00 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience.