Repertory Representative

This is a Full Time Job

The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at www.ascap.com, on X and Instagram @ASCAP and on Facebook.

# #

Job Description:

In an effort to provide superior service to our internal and external customers, the Repertory Representative is responsible for the analysis, research, reconciliation, and maintenance of the ASCAP repertory. As a result, ASCAP members and foreign affiliated parties are payable with each quarterly distribution.

Areas of Responsibility & Accountability:
• Utilize a broad understanding of copyright rules and system functionality to perform research and update work records based on the information from various authoritative sources, including ASCAP registrations, member inquiries, and publisher and society portals
• Take appropriate action related to works and agreements in an effort to resolve member inquiries
• This includes but is not limited to work updates, establishing publisher relationships, acting as a liaison between members, PROs and Legal Counsel to resolve conflicting claims, reconciling our data with external PROs, submission of royalty-based adjustments, and compiling income data to account for high value transactions
• Maintain inquiry assignments and respond to all phone calls and e-mail in line with department guidelines
• Provide assistance and support to the department by participating in special projects and meetings in addition to daily tasks
• Provide administrative support for the team by running reports, providing productivity updates, recommending process improvements, and supporting new team members

Qualificationsand Requirements:
• Ability to follow written guidelines to resolve routine copyright-related questions and escalate uncertain matters to higher level staff
• Customer service mindset
• Basic math skills
• Ability to deduce resolutions with detailed research and logical problem-solving skills
• Ability to communicate professionally in writing and on the phone
• Proficiency in basic computer skills (Gmail, Google Calendar, virtual meeting applications (i.e. WebEx, Zoom, etc.)), Microsoft Office, Salesforce, remote working
• Ability to manage and prioritize a high-volume workload in accordance with deadlines

Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following:
• A choice of either network only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network
• Vision plan that offers both in and out-of-network provider options
• Immediate eligibility for 401(k) participation with an employer provided match
• An additional employer paid retirement savings program regardless of your participation in the 401(k) Plan
• Generous time-off policy
• Health care and dependent care flexible spending accounts
• Short-term disability Insurance/salary continuation and long term disability insurance
• Company provided basic life and accidental death and dismemberment insurance
• Supplemental and dependent life insurance options

Occasional travel for in-person meetings may be required.

Please be aware that ASCAP is not a nut-free or other allergen-free workplace.

ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.

The anticipated base salary range for this position is $50,000.00 to $50,000.00 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience.