Festival Merchandise Project Manager

This is a Full Time Job

C3 Presents - Merchandise Project Manager

THE JOB

As the Merchandise Project Manager, you will act as the project manager on all merchandise projects for a portfolio of festivals within C3 Presents organization. The role is responsible for overseeing the end-to end merchandise process to ensure the achievement of merchandise

goals.

WHAT THIS ROLE WILL DO
• Act as the primary point of contact between the Festival Executive and the Director of Merchandise to ensure alignment on merchandise objectives
• Collaborate with the Festival Executive and the Director of Merchandise to achieve merchandise offerings that align with festival identity and audience demographics
• Manage the merchandise process from concept to delivery, including design, ordering, and production while adhering to production timelines and working with stakeholders to receive approvals
• Collaborate with creative freelancers to manage artwork development for collections, ensuring adherence to project timelines, budget constraints, and detailed creative briefs
• Consult with legal to manage contracts and negotiate deal points with contracted artists
• Source products from manufacturing partners and custom-made markets that meet desired aesthetic standards and production price points
• Oversee the production process from development to delivery, addressing potential order issues as needed
• Track and manage merchandise budgets for each show, monitoring expenses to align with financial objectives
• Reconcile and log all invoices, coding expenses accurately, and submitting them for payment
• Consolidate post-event income statements and reports, integrating SKU-level sales details, expenses, income sources, and year-over-year comparisons to deliver actionable insights and recommendations for improving future merchandise operations
• Facilitate the creation of product information and assets for product launches, coordinating with external departments to develop cohesive launch strategies
• Collaborate with the Merchandise E-Commerce Manager to plan and execute e- commerce strategies, ensuring seamless integration with post-festival sales
• Work closely with the Partnerships Manager to execute brand partnerships, securing necessary approvals from festival executives
• Other duties and projects as assigned

WHAT THIS PERSON WILL BRING
• 2-3 years of experience in merchandising, preferably in the event or festival industry
• Intermediate knowledge of Adobe Creative Suite
• Experience in reformatting and resizing digital and print files
• Strong understanding of creative processes related to product development and branding
• Proven experience managing budgets and tracking financial performance
• Excellent communication and interpersonal skills, with the ability to work effectively across diverse teams and stakeholders.
• Proficient in Microsoft Office Suite
• Highly organized with exceptional attention to detail and the ability to multitask in a fast-paced environment
• Motivated self-starter who thrives in a deadline-driven environment and has exceptional follow through skills
• Superior organizational and administrative skills
• Ability to meet deadlines
• Ability to handle stress and pressure
• Ability to travel
• Flexibility in work hours and availability, especially during festivals and major projects

C3 CORE COMPETENCIES:
• Demonstrate integrity in the way you operate in day-to-day business and the
• way you deal with people
• Communicate effectively with various audiences by organizing and delivering
• information appropriately and listening actively to others
• Proactively seek solutions to problems. Be enthusiastic and energetic in your
• approach to your job. Commit to putting in extra effort with a positive attitude.
• Be flexible in handling change, able to juggle multiple demands, and adaptable
• to new situations with fresh ideas or innovative approaches
• Stay composed, confident, optimistic, and in problem-solving mode when the
• going gets tough
• Possess the skills needed to perform your job well, paying close attention to
• detail, accuracy, and completeness

BENEFITS & PERKS

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH: 401(k) program with company match, stock reimbursement program

FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support

CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS: Volunteer time off, crowdfunding match