Intern - Social Media Lead

This is a Part Time Unpaid Internship

Do you love sports and want a career in Marketing?

The City of Peoria is hiring a Venue Ambassador to serve as the Social Media Intern Lead at Peoria Sports Complex for the 2025 Spring Training season. This is a "hands-on" opportunity with a variety of responsibilities and provides opportunity for students and recent graduates to gain experience in the field of Sports Marketing & Management during the Spring Training season.

The Social Media Lead Intern working at the Peoria Sports Complex will get Major League Baseball experience with not one, but TWO MLB teams – the San Diego Padres and the Seattle Mariners. This position is responsible for developing new social media marketing concepts, assisting in the operation of Peoria Sports Complex social media accounts, gameday photography, and stadium & event management functions. There may be opportunities for the Social Media Lead Intern to gain exposure in the sales, ticketing, and production side of the operations as well.

The Social Media Lead Intern primarily assists the Marketing & Sales Department as necessary during Spring Training Baseball games; however, the Peoria Sports Complex is a TEAM environment, so from time to time, the Social Media Lead Intern may be asked to assist other departments.

Regular duties will include:
• Support staff in monitoring the quality assurance of essential stadium functions including concessions, facility maintenance, and guest services to promote an event-ready and fan-friendly ballpark.
• Assist with game day operations functions including but not limited to entry gate setups and breakdowns, game day magazine deliveries, table and chair placements, pre and post stadium cleanliness checks, and participation in operational meetings.
• Assist in the implementation of marketing and season ticket sales campaigns to maximize event awareness and exposure.
• Assist and implement ticket sales-driven promotions on sites such as Facebook, X, and Instagram, as well as develop key marketing campaigns using viral marketing techniques.
• Create and oversee content for multiple social media marketing channels while driving social media engagement through fan interaction experiences including register-to-wins, fan polls, etc.
• Assist in the development of social media content calendars for the Spring Training season.
• Manage pregame, in-game, and postgame social media posts across channels.
• Discover ways to amplify social content via media partners, influencers, etc.
• Carry out all assigned duties and responsibilities, including additional tasks as needed to help achieve the overall goal of a successful season and department.

Expectations:
• Ability to work a minimum of 3 games/15 hours per week (including one game M-Thursday).
• Ability to commit to a schedule and if they can't make it, they will find their own substitution.
• Ability to be able to run in-game promotions with limited to no supervision.

The ideal candidate for this position will have:
• Strong knowledge working with Adobe Creative Cloud, with an emphasis on Lightroom, Photoshop, and Adobe Premiere (preferred).
• Proficiency with social media outlets such as Facebook, Twitter, Instagram, blogs, and mobile applications.
• Excelling time management and organizational skills with the ability to successfully prioritize and multi-task in a fast-paced environment.
• Ability to demonstrate flexibility and quickly adapt to change while maintaining high levels of productivity and effectiveness under pressure.
• Willingness to work a flexible schedule based on marketing initiatives and project timelines. Will include evenings and/or weekends based upon the event schedule.
• Excellent written and oral communication skills.
• A positive attitude and great customer service skills.

Minimum Requirements:
• Graduation or current enrollment in a Bachelor's/Master's Degree from an accredited college/university in Marketing, Sports Management, Public Relations, Communications, or related field is preferred.
• Experience: Previous experience in a customer service setting. Previous experience as a Marketing Intern at Peoria Sports Complex or in a sporting or entertainment facility. Previous experience operating professional sports, government, and/or corporate social media accounts.

Hourly Rate: $14.22

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.