IT Help Desk Support Temp

This is a Full Time Job

Entertainment Staffing agency looking for a temporary IT Help desk support technician for our client a top production company. This is an in-person role, candidates must be local to Los Angeles and MUST have previous IT Help Desk experience.

Responsibilities include but are not limited to:

• Provide outstanding support for users in office and remote employees
• Troubleshoot maintain both PC and MAC computers, software, and scanning / printing issues
• Troubleshoot and ongoing support of video and audio systems
• New employee computer set up and configuration
• Workstation, telephone, video, and mobile hardware/software installation, configuration and support
• OS software installation, configuration, running updates
• Troubleshoot / repair computer hardware and software problems and issues
• Log detailed notes and trouble ticket maintenance
• Maintain detailed inventories
• Configure and support AV equipment
• Support systems MS Office, Adobe Suite, Box, Zoom, iOS, Android
• Installation and testing of computer hardware / software
• Other duties and special projects as needed

Skills and experience:

• Computer Science or related degree highly preferred
• Minimum of 1 to 2 years previous IT Help Desk experience
• Experience working desktop telecommunication services
• A/V Equipment experience
• Excellent verbal and written communication skills
• Team player and able to work independently as well
• Understanding/knowledge of IT Infrastructure Library / IT Service Managment best-practices
• Able to train and simply explain issues to all levels of the organization
• Customer service mind set with a no job too small or too big mentality

Salary $23.00/hour to $24.00/hour DOE as a temp