Marketing Operations Coordinator

This is a Full Time Job

Summary

Are you looking to join a team of go-getters dedicated to serving and uplifting the community? Join Detroit Pistons team and our mission!

As the Marketing Operations Coordinator, you will assist with the management of our e-mail marketing/SMS campaigns and coordinate with media partners on planning and trafficking of holistic ad campaigns in addition to supporting the overall marketing operations department as needed.

Here at the Detroit Pistons, we are focused on equality for all. We work collaboratively to foster a diverse and inclusive work environment that celebrates our differences while driving innovation and equity. Creating impactful experiences on and off the court is what we do - and ensuring that everyone has a voice is how we do it.

We are an organization that is committed to leadership in our community, diversity and inclusion, teamwork, our customers and personal character and accountability. We are seeking a driven addition to reflect our core values. We consider ourselves an extension of The Pistons brand, we are excited to engage with the Detroit community, and we want to meet you!

What you'll be doing:
• Assist with strategic development of Pistons and Motor City Cruise email and SMS campaigns including two weekly newsletters, Pistons Insider and Jr. Pistons
• Develop email and SMS campaigns utilizing Salesforce Marketing Cloud, Movable Ink, and Litmus
• Coordinate with internal CSR, brand marketing, retail, sales and partnership teams on campaigns
• Liaise with Pistons media partners to ensure creative materials are scheduled and tracked
• Work with creative services team to develop digital assets for web, print, out of home, in-arena
• Monitor campaign performance and optimize for engagement and conversion
• Update internal status reports as needed including weekly marketing memo
• Assist with monthly media planning and tracking media invoices
• Track and execute Pistons media trade activations
• Manage digital touchscreens at Little Caesars Arena to ensure all information is up to date
• Support Director, Marketing Operations with additional department tasks related to web, mobile app, paid social, and eSports/gaming as needed

What we're looking for:
• Bachelor's Degree from an accredited university required
• Knowledge of email marketing platforms, Salesforce Marketing Cloud, Eloqua, Marketo and Asana a plus
• Effective communication skills, both written and verbal, with the ability to communicate effectively with all levels of the organization
• Ability to work outside of standard business hours including nights and weekends
• Must demonstrate a high degree of motivation, time management and attention to detail
• Ability to present ideas in a clear and concise manner
• Tact and perseverance in a fast-paced environment

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.