Assistant Casting Coordinator

This is a Full Time Job

The Assistant Casting Coordinator is an entry level position whose primary job is to provide afterhours support to clients and casting teams ensuring that all projects are completed prior to the next day. This role is responsible for collaborating with talent, production, agencies, and the casting teams. The Weekend Casting Assistant will also become acquainted with the constantly changing and time-pressured daily goals of providing background performers for a spectrum of leading television shows and feature films. The Weekend Casting Assistant will be trained in all aspects of casting and be prepared to transition into the role of an Associate Casting Director.

KEY RESPONSIBILITIES
•Handle a high volume of calls without difficulty, responding quickly to client and Background Actor needs, take messages, transfer calls and general inquiry.
•Support Casting Directors by pulling photos by accurate description for clients, calling, emailing and/or texting details, call time changes, checking background availability, setting up Covid tests, fittings, and interviews.
•Communicate and notate background cancellations and make replacements as advised by production and/or Casting Director.
•Maintain a collaborative working relationship with casting teams ensuring client success.
•Make effective use of all available resources when given a project.
•Gain knowledge of union contracts and adult and child labor laws.
•Accurately process Cast Clearances, Taft Hartley paperwork and Occurrence Reports as needed.
•Work effectively across a variety of communication channels: in-person, phone, email, and live-chat.
•Create and retrieve documents and files when requested.
•Elevate and report attendance and/or behavioral or client service issues.
•Participate in team meetings and produce weekly status reports.
•Observe and learn all aspects of casting in preparation of becoming an Associate Casting Director.
•Become proficient and knowledgeable with production paperwork - call sheets, one-liners, extras breakdowns, etc.
•Become skilled with all office systems including but not limited to phones, casting programs, computers, etc.
•Other projects as assigned.

JOB REQUIREMENTS/QUALIFICATIONS NEEDED

•Customer service experience highly desirable.
•Experience working in a fast-paced work environment preferred.
•General knowledge of the entertainment industry.
•Casting experience preferred. Film/television industry experience a plus.
•Excellent client service / people skills- ability to work with many different personality types.
•Maintains a high level of professionalism when working with clients and teammates.
•Excellent typing skills, reflecting speed and accuracy.
•Quickly grasps new concepts and ideas and the willingness to learn new technologies.
•Ability to work productively on multiple projects simultaneously in a fast paced and noisy office environment.
•Effective solution-based problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned.
•Excellent verbal and written communication skills with superior attention to detail, and the ability to organize and express ideas clearly.
•Strong working knowledge of MS Word & Excel, Power Point, MS Team and Zoom.
•Proven record of dependability and reliability.
•Self-starter with a positive attitude.
•Strong attention to detail.
•Work successfully in a team environment as well as independently.
•Ability to work overtime as required by business needs.
•Supporter of company goals, values, and procedures.
•Must have reliable independent transportation.

Other benefits and perks included are:
•Health, Dental, and Vision options
•401(k) retirement savings plan and company match
•Paid holidays, vacation time, and sick time
•Participation in company equity plans
•Employee Assistance Program, mental health and wellness programs
•Training and development
•Possibility of hybrid/flexible/schedules
•Annual bonus and merit reviews

The hourly rate for this position is $20.16 an hour and will be commensurate with experience related to the position.