Senior Cloud Administrator, Salesforce

This is a Full Time Job

Senior Cloud Administrator, Salesforce
Denver, CO | Full Time

COMPENSATION RANGE: 65,000.00 - 110,000.00

Summary
We are seeking a Salesforce Applications Administrator to join our Global BA and Platforms team. The primary function of the role is to facilitate the translation of business needs into digital processes through the planning, deployment, and support of Salesforce.

Responsibilities
• Salesforce configuration and management, including staging and testing of new releases and customizations.
• Manage current and future projects, gathering requirements, and creating technical requirement documents.
• Contribute to improvements of operational business systems and processes in relation to the use of Salesforce to support business growth and efficiency.
• Responsible for maintaining documentation for applications, processes, and procedures.
• Develop and track performance metrics of applications and user adoption.
• Work with department managers and internal teams to analyze and resolve problems associated with technical issues.
• Perform incident management and response procedures to ensure all incidents are addressed appropriately.
• Manages end user accounts, permissions, and access rights.

Required Skills
• 4+ years of admin experience with Salesforce is a MUST, including Sales Cloud, Service Cloud, and Experience Cloud.
• A resourceful, motivated self-starter with the ability to complete work independently and on time.
• Strong verbal and written communications skills are a must.
• Ability to learn new technologies to implement and support in a dynamic environment.
• A proactive team-player with the ability to multitask, think creatively, and learn quickly in a fast-paced, results-driven environment.
• The willingness to both offer, and receive, constructive feedback.

The following are a plus:
• Apex and/or LWC Development experience.
• Demonstrated experience with multiple SaaS platforms preferred.
• Bonus points for Sales, Accounting, Javascript, SQL, and/or HTML experience.

POSITION TYPE/EXPECTED HOURS OF WORK
This is a Full Time position. Actual schedule and hours may vary.

SUPERVISORY RESPONSIBILITY
Reports directly to Chief Information Officer / Chief Information Security Officer.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees.

Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply.