Venue Usher

This is a Part Time Job

Frank Productions, LLC is looking for Ushers to join our team part-time in Madison, WI. This role may work at our music venues such as The Majestic, the Orpheum, the Sylvee, and more! We are committed to Diversity, Equity, and Inclusion and encourage talent from all backgrounds to apply.

Frank Productions was established in Madison, WI in 1964 and is one of the largest concert promotion companies in the United States. We're a full-service concert promotion company involved in every facet of live entertainment events. This includes talent buying, production, ticketing, marketing, sponsorships, venue operations and more. We produce and promote events in arenas, performing arts centers, theaters, clubs and other venues across the U.S. We operate offices and venues in Madison, WI, Nashville, TN, Columbia, MO and Charleston, SC.

DUTIES AND RESPONSIBILITIES:
• Greet and assist guests with locating their seats
• Maintain a safe, secure, and welcoming environment for guests and staff
• Assist guests with complaints or problems
• Provide assistance to guests utilizing ADA seating
• Assist with venue set up, per the direction of the event organizer
• Assist with emptying trash cans and general clean up
• Follow company protocol as communicated by venue management
• All other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:
• Applicable experience working in a bar or venue environment
• Knowledgeable about the seating arrangements and exits
• Ability to work independently and solve problems using sound decision-making skills
• Possess leadership qualities based on teamwork
• Pleasant and friendly disposition
• Ability to adapt and be flexible
• Strong verbal and written communication skills
• Ability to work in a concert environment that includes loud conditions and lighting effects
• Must be able to perform duties for 8+ hours while walking and standing, including climbing flights of stairs
• Background check required

Frank Productions is an equal opportunity and affirmative action employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and we take affirmative action to ensure that they shall occur without regard to race, color, religion, sex, age, national origin, disability, genetic information, less than honorable discharge, military status, sexual orientation, gender identity, physical appearance, creed, ancestry, income level or source of income, marital status, student status, arrest and conviction records, use of honesty testing, pregnancy, childbirth, pregnancy-related conditions, the use or nonuse of lawful products off the employers' premises during non-work hours, declining to attend meetings or participate in communications about religious or political matters or any other characteristic protected by law.