Stock Assistant

This is a Full Time Job

At the Warner Brothers Discovery, we pride ourselves in being renowned for our world class customer service and best in class products. What we want are naturally friendly, enthusiastic, and all-round positive individuals who want to be proud of their work.

Our Stock Associates understand that the customer is at the heart of everything we do. We Act as One Team who champion customer experience and every task and process we deliver in service of that. Our efficiency and 'Can-do attitude' allow us to get stock in the right place at the right time every day for our customers.

Role & accountabilities
• Receive deliveries and direct it to the appropriate channels
• Pick and prepare stock and deliver it to the right area
• Work together with the Retail Associates to ensure we have the right stock in the right place at the right time
• Support with all Stock Integrity actions including stock counts, cycle counts and write offs. As well as maintaining clean and tidy stock rooms and ensuring losses are kept to a minimum.
• Ensure H&S procedures are being adhered to at all times
• Proactively engage with and assist customers

The Essentials
• Effective, confident communication, engaging proactively with visitors and colleagues
• Experience working in a fast-paced environment ideally in a store or warehouse
• Builds positive relationships with those around them
• Open to and acts on feedback
• Able to work independently and use initiative to make own decisions

Working Pattern
• We have 40 and 16 hours/week (5 days and 2 days/week) contracts available, and you will be required to work weekends (Saturday and Sunday).
• Your normal hours of work are between 7am and 10:30pm .

What's in it for you?
• £13.10 per hour
• 28 days holiday (pro-rata)
• GymPass
• Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content
• Staff discounts on Studio Tour tickets, retail, food and beverage
• Option to join our pension and private healthcare schemes

Department Overview

Warner Bros. Studio Tour London – The Making of Harry Potter is the only place in the world to showcase the authentic sets, props and behind-the-scenes secrets of the Harry Potter films at the location where they were made. WBSTL was awarded Best Large Attraction UK in 2022 and we make every moment special for our visitors.

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.