Content Operations Associate

This is a Full Time Job

Hulu's Content Operations team is seeking a digital video professional with the skills to help our partners deliver digital video assets to our atypically high quality bar. You, the ideal candidate, have experience with digital video production, and will be able to quickly diagnose common video issues like interlacing, blended frames, aspect ratio problems, and audio problems on your very first day. Equally important, you will be able to quickly and concisely communicate the solution back to our content partners, and act much like a Digital Video Encoder.

If you're a pragmatic idealist who thrives on new challenges and new skill sets, Hulu just may be the place for you. We have high expectations of every member of our team, and we believe this standard helps us to deliver a service that has been called ''brain-spray awesome.''

Responsibilities
• Serve as an early contact with our content partners to facilitate testing and ensure operational quality and consistent delivery
• Maintain content delivery systems and help partners debug and resolve issues with content delivery
• Assist QA/Publishing department with debugging time-sensitive video issues
• Help improve and develop partner workflows and best practices for delivery to Hulu
• Independently analyze situations and problem-solve solutions, often with limited tools
• Demonstrate exemplary judgment and creative thinking to help improve content throughput and decrease content rejections
• Help develop and refine feedback to technology team for content toolset
• Maintain an abnormally high quality bar, helping to ensure that publishing operates at maximum efficiency
Qualifications
• Bachelors Degree, TV/Film Production preferred
• Extremely strong communication skills
• Experience encoding and creating digital videos using Final Cut Pro or Avid Systems
• Ability to deliver brain-spray awesome results in a multitasking-heavy environment
• TV post-production workflow experience is a plus, but not required
• Experience with network file systems, high-speed transfer services, SQL-style databases a plus, but not required
Hulu is an equal opportunity employer.