Festival Ticketing Coordinator

This is a Full Time Job

C3 Presents - Festival Ticketing Coordinator

T he Fest i val Ticketing Coordinator is responsible for supporting the Festival Ticketing Managers in various ways including festival ticketing fulfillment. The pr i mary responsibili ties are to provide accurate ticketing reporting and to liaise wi th t i c k e t ing prov ide rs and C3 f est i val event st a ff to coo rdina te all t i c k et o rde rs, internal ful f ill ment of wor k i ng and pat ron creden t ials, event w r istband inven tory, warehouse logistics and Box Office and guest list opera t ions at C3 fes t i val even ts as assi gne d.

Responsibilities:

• Process and fulfill ticket requests, internal orders, sponsorship ticket orders, working credentials and any other requests for all C3 Festivals
• Communicate ap p rop r iately regardi ng event t i c k et orde rs w i th C3 t i c ketin g, internal pa trons, and the ticketing provider
• Maintain an accurate inventory report of all wristbands and supplies and coordinate shipping to and from festival sites
• Create and maintain festival and/or daily ticketing reports including will call reports for Festival Ticketing Managers
• Coordinate logistics with Warehouse Manager and Festival Ticketing Managers to ensure that all event items are shipped and/or delivered to site according to deadlines
• Act as Box Office or Ticketing staff for any C3 event as assigned
• Assist Festival Ticketing Managers with wristband inventory orders and tracking of fulfillment deadlines
• Develop and maintain full understanding of various ticketing platforms including event building, troubleshooting and order processing
• Suppo rt the C3 T i c keting Team in the o ff ice daily as approp r iate
• Ot her du t ies and even ts as assi gned

Qualifications:

• 1-3 yea rs' exp e rience in tick e t ing, box o ff ice ope r a t ions, creden t ials, or si m ilar work en v i ron men t s
• Knowled ge of s tanda rd t ick e t i ng and fes t i val event p rocedu res and best practices. R F ID is a bonu s.
• Must be or gani zed, sel f -driven, and goal - o r ien ted
• P roblem sol ver and f o r ward think i ng
• Abili ty to mul t i - tas k, meet deadlines and excel un der p ressu re
• Superior ad m inistr a t i ve sk ill s, w i th g reat a tten t ion to de tails to ensure accu racy
• E xcel lent w r i tten and verbal com munication s k il ls, w i th personable and pro fessional disposi t ion
• Solid comput e r/da tabase - pr o f iciency in M icroso ft applications and T i c k e t ing so ft ware
• Flexibi l i ty in work hours and availab i li t y, especial ly du r ing m a jor pro jec ts and even ts. Some holida ys, wee ken ds, and ea r ly m o rning /evening ho u rs w ill appl y.
• Abili ty and desi re to t ravel as needed

C3 Core Competencies:
• Demonstrate integrity in the way you operate in day-to-day business and the way you deal with people
• Communicate effectively with various audiences by organizing and delivering information appropriately and listening actively to others
• Proactively seek solutions to problems. Be enthusiastic and energetic in your approach to your job. Commit to putting in extra effort with a positive attitude.
• Be flexible in handling change, able to juggle multiple demands, and adaptable to new situations with fresh ideas or innovative approaches
• Stay composed, confident, optimistic, and in problem-solving mode when the going gets tough
• Possess the skills needed to perform your job well, paying close attention to detail, accuracy, and completeness