Regional Ticketing Coordinator

This is a Part Time Job

The Regional Ticketing team handles all aspects of ticketing for promoted shows in the DMV area. This is a part-time, entry-level administrative position designed to support the regional team's efforts; a good fit for skilled professionals who are interested in learning about / breaking into the touring music industry. Prior experience in ticketing or the music industry is highly preferred not a requirement.

Hours – 25 to 30 hours per week, paid an hourly basis. Hybrid role with a mix of in-office, remote and onsite work. Schedule set month-to-month based on the needs of the business and by mutual agreement with supervisors. Will require regular work in our offices in Washington, D.C., and occasional work at venues in D.C. and Baltimore, M.D., possibly in VA.

WHAT THIS ROLE WILL DO
• Maintain detailed announce / onsale tracker of all concerts at 3rd party venues in DC / MD / VA
• Facilitate a weekly meeting and maintain notes about maintenance plans for shows already onsale
• Process marketing, internal, and sponsorship ticket orders
• Draft ticketing letters that will be sent to partner venues, aid in correspondence with box offices
• Proofread show builds to check for errors before announce
• File pre-onsale reports before shows announce, and settlement reports after shows play off
• Facilitate the building of promotions, discounts, and offers for shows already on sale
• Build internal offers in our internal ticketing system
• Assist on-site for select shows
• Handle routine communication with venues, touring, and vendors
• Various administrative tasks / other duties as assigned

WHAT THIS PERSON WILL BRING
• Minimum Requirements:
• Bachelor's degree in business, communications, marketing, project management, or a related field; OR 2-4 years equivalent experience
• We live in the details. The successful candidate must obsess over the minutiae, strive always for accuracy, and adapt quickly to new priorities while working on tight deadlines
• Confident & capable in the use of MS Excel, MS Word, and similar Office Suite / Google Drive products
• Preferred Requirements
• Experience with box office management and ticketing software in a reserved-seating venue
• TM Host experience highly preferred
• Experience in and familiarity with the touring music industry or ticketing industry, whether it be in a box office, talent agency, promoter, professional sports, or venue
• Passion for and knowledge of current trends in music in any / all genres.
• Access to personal transport (i.e. a car) for occasional coverage of shows

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

Live Nation's policy regarding vaccinations and masking related to a pandemic or other infectious disease control measures, acts of God, health and safety mandates and/or restrictions imposed by applicable local, state or federal governments has evolved over time. Currently, we strongly encourage employees to be fully vaccinated from such infectious diseases for which vaccinations are available. You are expected to follow Live Nation's health and safety protocols and policies as they change from time to time.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position is:
$20.00 USD - $25.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.