Ticketing Coordinator

This is a Full Time Job

THE JOB

Live Nation Concerts is seeking a Ticketing Coordinator to support the ticket operations team. This detail-oriented position requires excellent organizational skills, strong problem-solving skills, and an ability to work efficiently, accurately, and effectively under pressure. The ideal candidate will have strong customer service skills the ability to foster strong working relationships with senior executives, partners, and clients at all levels of an organization.

WHAT THIS ROLE WILL DO
• Monitor ticket sales and compile sales summaries for distribution to designated bookers.
• Collect and analyze inventory data across multiple ticketing platforms.
• Build out internal order system for Live Nation promoted shows.
• Communicate regularly with local promoters, Ticketmaster, local ticketing staff, Live Nation Touring, and affiliated tour parties.
• Assist Ticketing department in communication to local box offices to set-up events, place holds, process orders, and release tickets in a timely fashion.
• QA events across tours to ensure accurate and consistent event information and set-up.
• Adhere to Live Nation ticketing initiatives, programs, policies and procedures.
• 40-hour flexible work week which may include weekends.
• Subject to some overtime with manager's approval
• Show coverage as needed
• Other duties as assigned by Ticketing Managers and Directors

WHAT THIS PERSON WILL BRING
• Demonstrated knowledge of ticketing software, event programming, and box office operations is preferred, but not required.
• Excellent oral and written communication.
• Bachelor's degree from an accredited university or comparable work experience.
• Working knowledge of Microsoft Office applications (Word, Excel, etc.)
• Excellent interpersonal and communication skills
• Ability to prioritize, organize, problem solve, follow-up, and communicate.
• Must be able to work under pressure to meet strict deadlines.

BENEFITS & PERKS

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH: 401(k) program with company match, stock reimbursement program

FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support

CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS: Volunteer time off, crowdfunding match


The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.