Tour Ticketing Manager

This is a Full Time Job

THE ROLE:

Live Nation is seeking a qualified individual for a Ticketing Manager position for the Concerts division. This detail-oriented position requires excellent organizational skills, professional interaction with tour partners of all levels, an ability to work efficiently, accurately and effectively under pressure, and ability to complete and prioritize tasks in a timely manner. The ideal candidate will have proven experience in a venue box office or similar ticketing role working with ticketing software. The ability to communicate with respect and diplomacy across all levels of business is essential to this position. Maintaining knowledge of current ticketing trends in entertainment industry is an essential element to this position.

Responsibilities:
• Support tour partners on all operational aspects related to ticketing for Live Nation's largest touring clients.
• Draft and distribute ticketing letters and show build instructions to venue box offices for nationally booked tours.
• Communicate and oversee the setup of all required tour offers, inventory requests, tour production and other ticketing information for show builds to the venue box offices.
• Provide support and guidance to artist clients and tour personnel when tour offers are being determined.
• Monitor and maintain event inventory and seat holds, hold releases, flex pricing, rescaling and dynamic pricing for assigned tours.
• Provide ongoing reporting to touring team, Live Nation executives, and tour personnel from the first day of presales through the final event date.
• Communicate regularly with promoters, Ticketmaster staff, Live Nation Ticketing staff, vendors, customers and affiliated parties
• Oversee tour-wide ticket requests.
• Collect and analyze inventory data across multiple ticketing platforms.
• QA events across tours to ensure accurate and consistent event information and set-up.
• Adhere to Live Nation ticketing initiatives, programs, policies and procedures.
• Occasional on-site support at local events.

Qualifications:
• Bachelor's degree from an accredited university or comparable work experience
• 2+ years as a Box Office Manager or Ticketing representative
• Experience and proficiency with multiple Ticketing systems including, but not limited to, Ticketmaster, AXS, Eventbrite, Ticketweb, SeatGeek
• Self-starter with a track record of taking ownership and successfully driving projects to completion
• Flexible and reliable team player that can adapt to changes in a rapidly evolving work environment
• Excellent oral and written communication skills with a track record of building strong working relationships across all levels of an organization
• Effective time-management skills and adept at juggling multiple projects simultaneously
• Proficiency with Microsoft Office applications (Outlook, Excel, Word, etc.)
• Ability to work evening and weekend hours, based on the needs of daily business operations
• Detail-oriented with a strong ability to work under pressure to meet strict and fluid deadlines
• Ability to provide leadership, prioritize, organize, motivate, problem solve, delegate, follow-up, and communicate.


The expected compensation for this position is:
$56,000.00 USD - $70,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.