Usher / Ticket Taker / Greeter

This is a Part Time Job

The Role:

As an usher, greeter or ticket taker, you help to ensure safety, maintain the cleanliness of the venue, and engage with guests to assist with their needs before, during and after the show. You are expected to provide the best service possible to guests, donors, visiting artists, artist management, patrons, and any other member of the public or administration they may encounter.

Front of House Staff are also expected to carry out any job function management deems as appropriate and within the scope of caring and maintaining for the theater, customer service, audience experience, pre-show prep, post-show breakdown, guest and staff safety/emergency response/security.

Job Functions:

* Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
* Assist with keeping the venue safe, clean and presentable to the guest.
* Resolve guest complaints or problems.
* Examine tickets or passes to verify authenticity.
* Provide assistance to with guests with special needs, such as helping with seat accommodations.
* Guide guests to exits or provide other instructions or assistance in case of emergency.
* May assist in verifying staff credentials to generally restricted areas.
* Assist patrons by giving directions places inside or outside the venue.
* Ensure guests are safely enjoying the show.
* May help at informational kiosks or displays around the venue.

Qualifications:

* High School Diploma or equivalent preferred
* At least 1+ year in a guest service role preferred
* Excellent verbal, written and interpersonal communication skills
* Acute sense of judgment, tact and diplomacy
* Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+

To apply, visit: http://www.livenationentertainment.com/careers/seasonal/

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity:

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.