Director of Team Travel and Coordination
Marlins
Miami, FLThis is a Full Time Job
Position Summary:
The Director of Team Travel coordinates, oversees, and manages all aspects related to travel for the Major League team including housing, air transportation, ground transportation throughout the year (Spring Training, Championship Season, Post-Season & Off-Season). The role requires exceptional organizational skills, attention to detail, and the ability to adapt to fast-paced, dynamic environments.
Essential Functions:
• Secure agreements with air and ground transportation providers (airlines, bus companies, equipment moving companies, etc.) and hotels at the home city, spring training, and all road cities. Develop positive relationships with all providers to establish high expectation for quality of service and care for traveling party.
• Coordinate air travel schedule including arrival and departure times, seating manifests, preferred airport destination in cities with multiple airports, and onboarding security process.
• Secure hotel accommodations in each city the major league club travels to and serve as on-site point-person for any hotel-related issues.
• Find, secure and disperse housing arrangements for staff for Major League Spring Training and assist staff with housing needs in Miami.
• Coordinate all ground transportation processes for Major League club, including but not limited to team buses, staff/executive rental/corporate cars, team equipment/moving trucks.
• Facilitate all travel related to off-season and in-season roster transactions.
• Serve as a team liaison with other clubs to effectively manage daily nuances of transportation, clubhouse dynamics, ticket requests, payment to certain road clubhouse service providers, etc.
• Outline and present expectations, rules and regulations to players and staff as it pertains to travel policies.
• Prepare and coordinate Major League Spring Training schedule in conjunction with other clubs and MLB.
• Manage team's involvement at MLB's annual Winter Meetings including overseeing rooming lists & travel arrangements for attendees.
• Work collectively with front office and clubhouse manager to provide quality travel and clubhouse experience on road and at home for players and field staff.
• Manage, oversee and distribute per diem monies & other allowances to players and staff as outlined by the CBA.
• Prepare, manage and oversee all working budget accounts for all aspects of Major League team-related travel for Spring Training, the Championship Season, and the Post-Season including review and approval of all bills and invoices and payroll deductions of all applicable incidental expenses incurred by members of the traveling party.
• Administer travel bank and petty cash accounts.
• Manage player and staff complimentary ticket program and on-field pass process.
• Serve as a liaison between the front office and the families of players and staff to ensure the family experience is exceptional. Participate in execution of the annual Family Day for player/staff families during spring training and the regular season.
• Act as communicative link between front office and players/coaches/medical staff.
Qualifications & Requirements:
• Willingness to work nights and weekends and acceptance of irregular work schedule.
• Strong interpersonal and communication skills, and ability to work cohesively in a group environment a must.
• Problem-solver who must be flexible and agile in a fast-paced, dynamic environment.
• Experience in preparing and monitoring a budget.
• Bi-Lingual (English/Spanish) a plus.
Suggested Education & Experience Guidelines:
• Undergraduate degree, preferably in the area of business administration or economics.
• Prior experience with a Major League baseball operations department.
• Prior experience in the hotel or travel industry a plus.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.