Senior Operations Manager, Studios Marketing

This is a Full Time Job

Senior Marketing Operations Manager, Amazon

Senior Marketing Operations Manager, Amazon Mgm Studios Marketing

Amazon MGM Studios is the home for talent, creating and producing Original films and television series for a global audience. Original series premiere exclusively on Prime Video, which is available in more than 240 countries and territories worldwide. Amazon MGM Studios also produces and acquires Original movies for theatrical release and exclusively for Prime Video.

We are seeking a highly organized and strategic Senior Operations Manager to join our Studios Marketing Operations (SMO) team. This role will serve as a chief of staff to the SMO leader, managing critical functions including team communications, executive meeting preparation, and strategic initiative oversight. You will be responsible for designing and implementing operational strategies across Studios Marketing, including team structures, variable headcount (vHC) initiatives, and offshore resourcing strategies. The position requires someone who can efficiently manage both high-level strategic projects and day-to-day operational processes while maintaining strong analytical capabilities to drive continuous improvement across the organization.

The ideal candidate combines strategic vision with exceptional organizational and communication skills. You'll manage the SMO leader's key priorities, coordinate executive communications, and ensure smooth operation of critical business functions. This includes overseeing comprehensive reporting and analytics programs, translating data into actionable insights, and managing cross-functional initiatives that drive organizational efficiency. You'll serve as a key liaison between leadership and various teams, maintaining clear communication channels and coordinating high-priority projects. Success in this role requires excellence in stakeholder management, diplomatic skills, and the ability to anticipate and address organizational needs before they arise. We're looking for a dynamic professional who can navigate complex organizational dynamics while maintaining confidentiality and executing both strategic and tactical responsibilities with equal effectiveness.

Key job responsibilities
Executive Support & Strategic Operations
• Serve as chief of staff to SMO leader, managing priorities, communications, and strategic initiatives
• Lead preparation and follow-through for executive meetings, off-sites, and planning sessions
• Oversee team charters, goals, and strategic alignment across Studios Marketing
• Drive vHC initiatives and offshore resourcing strategies
• Manage contingent workforce programs, including compliance and audits
• Implement operational improvement initiatives across Studios Marketing

Team & Communications Management
• Coordinate cross-functional communication channels and regular team meetings
• Maintain internal communications tools, newsletters, and documentation
• Partner with leadership on organizational structure and reporting relationships
• Foster stakeholder relationships and cross-team collaboration
• Handle confidential information with appropriate discretion

Analytics & Reporting
• Develop and maintain dashboards tracking team performance and KPIs
• Prepare executive reports and presentations for leadership reviews
• Provide data-driven insights to support strategic decision-making
• Monitor operational metrics and identify improvement opportunities

Project Leadership
• Lead complex, cross-functional initiatives from conception to completion
• Establish project frameworks, timelines, and resource requirements
• Drive change management and process improvement initiatives
• Identify and mitigate operational risks and bottlenecks

Qualifications
• Bachelor's degree in Business Administration, Operations Management, or related field; or equivalent work experience
• 7 years experience in operations management, preferably in a creative advertising, marketing or entertainment industry context
• Project management skills with experience in managing complex, cross-functional initiatives
• Proficiency in data analysis and reporting, with experience using relevant tools (Smartsheet, Airtable, Excel, etc.) and platforms
• Experience with budget management, capacity planning and financial reporting