Assistant Store Manager
Milwaukee Brewers
Milwaukee, WIThis was removed by the employer on 5/22/2023 5:28:00 AM PST
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This is a Full Time Job
Overview
As part of the Retail department, the Assistant Store Manager will lead the fan and associate experience for the retail sector of the Milwaukee Brewers in assigned Brewers Team Store location, under the direction of the Retail Operations Manager. This position will oversee daily store operations and provide direction to Retail Sales Associates in accordance with Club’s customer service, sales, and other applicable operation standards.
Core duties for this role include, but are not limited to:
• Demonstrates excellent customer service behaviors utilizing Brewers Team Store GLOVE standards: Greet, Listen, Offer, Validate & Enhance
• Supports training, developing and mentoring Retail Sales Associates
• Executes daily opening and closing procedures and manages daily store operations
• Maintains Brewers Team Store visual merchandising standards – ensures merchandise is correctly labeled and displayed, routinely stock and arrange merchandise on shelves
• Follows Brewers Team Store policies and procedures, ensures they are consistently implemented and maintained in all store locations, counseling retail associates as needed
• Monitors the Team Store e-mail inbox, responds to customer requests and inquiries
• Supports store initiatives and projects such as new hire interviews, store replenishment, maintaining accurate counts of jersey customization supplies
The ideal candidate is required to have a high school diploma or GED, cash handling experience and at least one year of retail leadership experience is preferred. The ideal candidate should also have:
• Excellent customer service skills and willing to adhere to company’s customer service standards
• Good communication skills (verbal & written)
• Attention to detail
• Ability to multitask in a fast-paced environment
• Ability to work independently and as a team member
• Basic math skills necessary to accurately handle money
Work Hours
This is a year-round, part-time position averaging 30-39 hours per week.
This position requires availability during all home games and requires flexibility with day shifts/night shifts, weekends and occasional holidays.
Our Team
The Brewers Team Store captures and personalizes each fan’s visit to the stadium and contributes to the memories made at American Family Field. Our goal is to be the friendliest and most knowledgeable retail staff in the MLB. We strive to offer quality merchandise that is reflective of the Brewers organization, our players, community and fan base.
Our Pitch
You come here to make a difference. We are a purpose-led organization, focused on building an inclusive and engaging culture that fosters excellence, collaboration and ingenuity. We strive to be a model employer and cultivator of talent, empowering our teams to drive innovation through the inclusion of diverse thoughts, ideas and perspectives. We operate at the highest standard of excellence, investing in the development of our staff across all levels and embracing differences through a culture of respect and understanding.
We are proud to offer a highly competitive perks and benefits package including:
• League wide insurance plan
• Collaborative recognition program and incentives
• Online educational platform for personal and professional development
• Employee Resource Groups
• Paid time off for volunteering
• Year-round diversity, equity and inclusion training and development
• Brewers Home Game tickets, promotional giveaways and other discounts!
For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.