Operations Manager

This is a Full Time Job

The Operations Manager will oversee all operational matters for special events, sporting events and housekeeping.  This individual will provide leadership and direction ensuring each event is operated at the highest level of professional standards. 

Position Responsibilities:
• Mange, supervise and participate in all aspects of the conversion process in preparation for events to ensure completion in a safe and timely manner.
• Hire, train, evaluate and manage all operations coordinators and semi-skilled workers engaged in setup and tear down of all event related equipment.
• Inspect and evaluate physical condition of facility and equipment to keep the building up to date and report any recommendations of updates to the Director of Operations.
• Monitor expenses; prepare budgets for labor, materials and services necessary for the operations department.
• Analyze event information to meet users' equipment and service needs, prepares staff schedules and work plans for setup, operation and tear down crews.
• Responsible for assembling and disassembling event equipment for setups based on information received from event overviews or event notices disseminated by the event coordinator or event manager.
• Assist in the inventory process of numerous conversion related items including, but not limited to, pipe and drape, tensa barriers, tables, table skirts, chairs, bike rack, staging, stage skirts etc.
• Assist in the inventory process of housekeeping equipment and chemical supplies. 
• Provide oversite of Deer District LLC cleaning contracts to ensure first class service.
• Ensure departmental equipment are in excellent operating condition and maintain a preventative maintenance program.  Coordinates the repair of items as needed or requiring additional attention.
• Maintain all storage areas and make sure they are neat and cleaned.
• Report irregularities, discrepancies, damage, loss of property, and safety concerns promptly to the VP of Facility Operations. 
• Implement and follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.
• Assume management responsibility for all activities involved in the operations department.
• Ensure staff is working safely, efficiently and are aware of proper safety guidelines.
• Plan, direct, coordinate and review the work plan for the operations department.
• Ensure all operations contracts are met 
• Perform various duties to ensure the day-to-day operations of the facilities are met.
• Responsible for the accurate oversight and efficient submission or payroll, billing and associated required reports.
• Assist with continuing education and training sessions for existing staff.
• Other duties as assigned.

Qualification Requirements:
This position requires a seasoned professional with energy, passion, entrepreneurial spirit and the following: 
• Bachelor's degree from an accredited four-year college or university preferred.
• Minimum 5 years of experience in facility operations preferably with a sports facility, convention center or other multipurpose public assembly facility.
• Work irregular schedule to insure proper supervision of all events as described above and activities scheduled in the facility, as required. Work time periods (in addition to daytime periods) include approximately one hundred events per year that occur on nights, weekends, and holidays
• Possess knowledge of the principles of building operations, maintenance, practices and safety requirements.
• Knowledge of methods in setting up/tearing down basketball events, ice events and concerts.
• Strong project management and organizational skills in which attention to detail and the ability to prioritize and manage multiple tasks/projects on time and within budget.
• Ability to think creatively, work independently without supervision, be self-directed and demonstrate initiative. 
• Must be proficient in MS Office (Excel, PP, Word), and MS Outlook.  
• Be aware of fire and safety codes and ADA requirements
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Ability to hire, supervise and train necessary staff.
• Ability to lead group(s) of assigned temporary workers to stay on tasks that change or add additional requirements without advance notice.  Also the ability to multi-task or separate on projects that happen simultaneously. 

Position Evaluation:
• Position will be evaluated on organization skills and his/her attention to detail.  
• Ability to work with co-workers, communicate information in an appropriate manner and successfully accomplish our goal of being the most successful and respected Sports and Entertainment Company in the world.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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