Business Operations Manager

This is a Full Time Job

The Business Operations Team at Monumental Sports & Entertainment supports operations across various revenue channels (Ticketing, Premium, and Partnerships departments). We are currently seeking a Manager, Business Operations to support these revenue channels and collaborate with these departments in pursuit of new business. This person will work with our Vice President of Project and Revenue Management to support business leads in a wide range of transformation efforts with the intention of growing revenue.

Do you have strong communication and leadership skills, are you detail driven, innovative, and a resourceful problem-solver with the ability to balance multiple tasks at once? We would love to hear from you!

Responsibilities:
• Provide support on transformation projects including development of supporting marketing collateral and communications while collaborating with internal team members and agency partners on deliverables in support of the project.
• Manage all day-to-day aspects of the arena's Sales Experience Center, working with the Business Operations, Ticketing, Suites, and Partnerships teams to deliver a best-in-class experience for guests.
• Coordinate in-arena client business meetings and events throughout the year for Sales Experience Center within the arena.
• Track, manage, and update calendar of in-arena business meetings for Sales Experience Center. Communicate weekly updates on usage and scheduled in-arena meetings/events to appropriate internal Monumental personnel.
• Work scheduled events to develop strong client relationships and to ensure events run smoothly.
• Work with project partners (Architect, Owners Rep, General Contractor) and assigned agencies on Arts, Sponsorship, Team/Community, and Fan Experience integration projects within the new venue.
• Support in overseeing RFP's for new venue related products and services, working with the project team and partnership team to drive new business opportunities.
• Other duties as assigned.

Minimum Qualifications:
• Bachelor's degree in business, marketing, communications, or related fields.
• 3 years of work experience in related field.
• Proficient in Microsoft Office products.
• Experience working within a sports organization is a plus.
• A great teammate with strong ability to provide clear creative direction, timely, and helpful feedback to improve creative processes to keep work on budget and schedule.

Pay Range: $70-80k USD.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.