Commercial Brand Partnerships Manager

This is a Full Time Job

Client Success Manager (UK & EMEA)

The Role:

This role will sit within our Commercial Brand Partnership team overseeing all aspects of post sale client opportunities through schedule management, asset organisation and reporting.

Responsibilities:
• Effective client communication to ensure their needs are understood, anticipated and exceeded with the overall goal of delivering brilliant client service.
• Proactively identify opportunities within your account list to provide suggestions that will increase client satisfaction.
• Partake in brainstorming sessions to generate creative ideas for client pitches.
• Collect and analyse campaign data and customer trends data.
• Demonstrate compelling data storytelling through high data literacy, strong data visualisation and impactful communication for client reports to ensure they are delivered in a timely manner.
• Lead client meetings, ensuring efficiency and effectiveness by managing and aligning expectations, identifying gaps, confirming next steps and maintaining timely completion of the agenda
• Utilise critical thinking when dealing with ambiguity or contradiction to make decisions and maintain task progress.
• Collaborate with internal stakeholder teams: brand partnerships, media & media ops, data, creative, production, social, marketing & finance.
• Become a subject matter expert for all Moonbug IP.

Requirements
• 3 years experience within the media industry: media agency, publisher or creative agency background.
• Strong project management skills with the ability to manage short-term and long-term deliverables.
• Highly organised and detail oriented with the ability to manage large, complex projects as well as juggle multiple projects at one time.
• Solutions oriented with strong problem solving skills.
• Effective communicator with excellent verbal and written communication skills.
• Ability to adapt communication style to be most effective for all stakeholders
• High organisational skills and emotional intelligence
• Proven experience thriving in a team environment and enjoys working on a team.
• Excited by a fast paced environment.