Manager Partner Success

This is a Full Time Job

The Partner Success team within the Global Partnerships Department oversees 100 partnerships operating across all of MSG’s sports and entertainment properties including New York Knicks, New York Rangers, Concert Series at MSG, Christmas Spectacular featuring the Radio City Rockettes, and Sphere among others . The partnership portfolio features long standing blue chip brands including JPMorgan Chase, Delta, Pepsi, Anheuser-Busch, Verizon and Lexus, and many more.

The core responsibilities of the Manager include managing all contractual fulfillment for select partners with single assets including hospitality assets, signage assets, events, social and digital content, and 360-degree campaigns and activations to optimize against the partner’s KPIs. Responsibilities will also include budget maintenance, internal and external relationship building, and strategic asset planning.

The Manager will be involved with a variety of accounts which have different levels of responsibility. On all accounts – large and smaller – in the portfolio, expectation is individual will provide material support across the department in delivering against the partnership.

The Manager will need to be able to forge relationships across departments within MSG. Global Partnerships works across all properties and departments within the organization so this is integral to the success of this role.

What will you do?
• Support and l ead delivery and execution of contractual assets for their specific mid-level partner roster while simultaneously exploring new opportunities to maximize impact against partner objectives . Assist directors & senior directors on larger, multi-property accounts.
• Build relationships with internal stakeholders to drive client initiatives.
• Managing day-to-day responsibilities for their partner roster including status reports, weekly planning calls, budgets, Salesforce, among others
• Support and lead event day activations across the partner landscape ensuring execution is meeting partner and MSG standards (includes game nights, concerts, and other events as necessary)
• Lead end of season recap execution, performance evaluation and support in strategy planning
• Identify upsell opportunities throughout the year and obtain cross-departmental approvals to build and present in a timely manner
• Assist CPC leads in annual renewal process through appropriate briefs and sharing of key information

What do you need to succeed?
• Bachelor’s degree in business management education or an equivalent combination of education and experience is preferred
• Minimum 4 years of strategic consulting or account management experience; particularly in sports or entertainment sector Knowledge of the national sports and entertainment marketplace
• Experience in account management and relationship building, both internal and external
• Experience developing new concepts leading to incremental revenue
• Experience in project management from a leadership role in both conceptualizing plan and execution
• Experience with event management and creating solutions to meet partner hospitality needs
• Experience evaluating third-party measurement data and making recommendations based on performance

Special Requirements
• Required to work event nights based on business need.

#LI-Onsite

Pay Range

$100,000 — $100,000 USD