Director, HR Operations

This is a Full Time Job

Responsibilities:

• Strategize, Lead and direct the Talent Management-HR Operations functions in support of strategic business goals to enhance & automate Talent Management lifecycle (including but not limited to, Talent planning, Talent Reviews, Assessments, Succession, Performance Management, Learning ( LMS), Mentoring, Coaching, Recruiting, Onboarding etc.) to conform to evolving business practices
• Lead HR process reengineering, business process modeling and recommend state-of-the-art technical opportunities to proactively leverage SAP HCM platform, AI, and other integrated technologies across the organization to improve business processes, drive efficiencies and ROI.
• Evaluate, maintain & upgrade Talent Management system for measuring and reporting efficiencies in Talent development, organizational performance, individual development plans, enterprise compliance rollout, and learning management lifecycle enablement.
• Maintains awareness and knowledge of industry best practices, contemporary Talent development systems, theory, and methods, and provides suitable interpretation to Leadership and staff within the organization.
• Serve in the capacity of Techno-Functional Program Manager and support development and maintenance of project scope/objectives through requirements gathering, goal prioritization, planning, scheduling, identification of risks, and contingency plans.
• Prepare for system updates, rolling out new features and functionality to optimize performance and usability.
• Ensure successful Tier 2 resolution of employee issues, meeting SLAs, and provide excellent customer service for escalated issues coming into the Talent Team
• Acts as a liaison between the Business, Technology, Talent, and HR to ensure milestones are successfully met through oversight of project and coordination of resources.
• Facilitate communications between the various stakeholders and collaborates with internal cross-functional teams to create Business Cases and/or Business Process models for project implementation.
• Participates in root cause analysis to recommend product and/or process enhancements or other appropriate actions to improve productivity for both the business units and Technology.
• Direct day-to-day activities of projects and staff in matrixed organization
• Manages individual workload and delivers against agreed upon project milestones.
• Plan for needed resources and funding.
• Manage vendor relationships.

Qualifications

Basic Requirements:
• Bachelor's degree in business or technology
• Minimum of 5 years of techno-functional experience in business processes and Talent Management systems OR equivalent combination of education and experience
• Minimum of 7 years of experience with HCM related, cloud-based technologies with a thorough understanding of integration with other technologies.

Eligibility Requirements:
• Interested candidate must submit a resume/CV through the link below to be considered
• Must be willing to work in Englewood Cliffs, NJ
• Must have authorization to work in the United States
• Must be willing to travel.

Desired Characteristics:

• Certifications in HR and/or Project Management preferred.
• Advanced knowledge of all Microsoft Office Products, Project Management software and SAP
• Strong interpersonal skills and team skills, ability to communicate well with individuals, and in group settings, ability to communicate with diverse population and people from various backgrounds.
• Understanding of HR Processes and cross functional dependences
• Strong written and verbal communication, ability to prepare reports and make presentations to various groups.
• Strong analytical and problem-solving skills.
• Strong conflict management skills
• Strong decision-making skills and ability to use professional judgment.
• Strong attention to detail and ability to meet deadlines.
• Demonstrates flexibility and adaptability in performing work duties.
• Demonstrates strong project management skills while managing multiple, concurrent projects.
• Excellent analytical and time management skills
• Experience with HRIS, Cloud/SAAS implementation and maintenance.
• Intermediate to advanced expertise with Microsoft Office Suite (Word, Excel, PowerPoint)

Additional Requirements:
• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.