Specialist, Screening Operations

This is a Full Time Job

Netflix is one of the world's leading entertainment services with 231 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching, as much as they want, anytime, anywhere, and can change their plans at any time.

The Screening Operations Team facilitates a variety of screenings and reviews in Netflix's in-house facilities while providing exceptional service to Netflix's Content Creative teams and the filmmakers working on Netflix original shows. The team is committed to cultivating a creative environment, fostering filmmaker joy, and preserving artistic intent throughout the review and exhibition timeline.

We are looking for a Specialist to join our EMEA team in London to support and operate a variety of review use cases within our internal post-production and exhibition facilities.

The ideal candidate is an industry subject matter expert in post-production imaging and sound and possesses a well-rounded proficiency in the primary aspects of the fields, including science, technology, art, and technique. We are looking for a self-starting strategic thinker who can lead projects and initiatives independently and collaborate with teammates and cross-functional partners.

As Part of the Screening Operations Team, You Will
• Provide excellent client and talent support, including directors, DOPs, showrunners, etc in Netflix-owned facilities.
• Facilitate and operate creative and technical (critical) reviews, including colour grade and sound mix reviews.
• Perform routine colour and audio calibration and maintenance procedures, achieving the highest level of confidence in the space to ensure an accurate playback experience.
• Oversee and support online review spaces in Netflix's partner-owned post facilities in London.
• Liaise with the internal post-production groups and outside vendors to assist with content delivery and management.
• Perform wiring, patching, and software configuration to tailor set up to accommodate the requirements of and the purposes of the shows.
• Perform triage on technology issues that arise in real time and collaborate with cross-functional teams toward issue resolution.
• Validate asset integrity on incoming media and screening material.
• Partner with the overall EMEA team to provide remote support for additional facilities in the region.

About You
• You are experienced in the field of picture and sound post-production and understand current motion picture best practices and tools.
• You have critical eyes and ears with the ability to assess the quality of a screening asset and environment, diagnose issues, and troubleshoot in real time.
• You have interacted with a variety of filmmakers and provided excellent service and support to facilitate a creative process. You understand their goals and expectations.
• You're comfortable interacting with post-production, mastering, DI, and sound professionals and are able to easily explain technical concepts to non-technical audiences.
• You are highly organized, efficient, detail-oriented, and solution-oriented.
• You are committed to teamwork and strive to cultivate collaborative relationships with your colleagues.
• Comfortable working across time zones and collaborating with a remote team.
• You value working in a diverse and international environment and are excited by the opportunity to partner with people whose backgrounds and perspectives may differ from yours

Qualifications

• Prior experience in a technical support role for a production, broadcaster, or post-production facility.
• Well-rounded knowledge of digital audio and video file formats, preferably experience with IMF, Dolby Atmos, HDR and Dolby Vision.
• Operator-level proficiency with production and post-production software such as ProTools, DaVinci Resolve, and Colorfront Transkoder.
• Experience working with synchronous and asynchronous review collaboration and streaming solutions.
• Familiarity with audio, video, and data communications protocols.
• Display calibration experience, preferably with CalMAN or equivalent software.
• Familiarity with Shotgun, Avid Media Composer, Clipster, Baselight, or MTI Cortex is a plus.
• Fluent or business proficiency in English.