Spring Intern - Fan Engagement

This is a Part Time Unpaid Internship

Internship Term: Spring 2025 (January - April)

Internship Location: On-Site in Indianapolis, IN

Anticipated Time Commitment: approximately 20 - 25 hours per week

Pacers Sports & Entertainment is seeking a Fan Engagement Intern to assist our Marketing & Brand department. The three main areas of responsibility as a Fan Engagement Intern with Pacers Sports & Entertainment are (1) community, (2) gameday, and (3) office. The intern will be responsible for set up and tear down of fan engagement activities throughout the concourses and management of our promotional assets. Office responsibilities include managing our Fan Van calendar of events, maintaining promotional materials, and supporting the activation of the Bicentennial Unity Plaza. This internship provides several development opportunities within the Marketing department and is a great opportunity for anyone interested in beginning a career in the sports industry!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Community Marketing Initiatives (e.g. Fan Van activation)
• Effectively engage with current and prospective fans using promotional strategies.
• Assist with our Fan Van calendar and interact with our community partners.
• Travel to events in Indianapolis and surrounding communities.
• Set up, tear down, maintain, and facilitate fan engagement activities, including our prize giveaways.

2. Game Day Execution
• Set up and tear down fan engagement activities around the arena.
• Manage prize giveaway stations, photo booth activations, autograph signings, and family fun activities.
• Coordinate game day DJs and other entertainers.
• Distribute special guest prize packs.
• Interact and communicate with Fan Zone members.

3. Office Responsibilities
• Manage general administrative responsibilities as requested.
• Maintain inventory of promotional materials.
• Restock and organize prizes for game day giveaways.
• Research fan van opportunities across Indiana.
• Participate in discussions regarding marketing and promotional strategies.
• Support the strategy and activation of the Bicentennial Unity Plaza.
• Other duties as assigned.

REQUIRED QUALIFICATIONS:
• Enrolled in a college or university program as a junior, senior, or graduate student
• Business or sports-related majors with experience in a marketing, customer experience, or fan-facing role are preferred
• Passionate about working in the sports industry
• Self-motivated to meet or exceed desired team and individual goals
• Strong organizational skills and the ability to prioritize tasks effectively
• Strong critical thinking skills to solve problems independently and efficiently
• Ability to approach and engage with the community in a professional and friendly manner
• Ability to communicate effectively and professionally with teammates
• Positive and motivated attitude in all situations
• Open to feedback, guidance, and direction as it pertains to job performance and personal growth
• Punctual and effectively manages their time
• Reliable, responsible, and works with integrity
• Ability to adapt to changing priorities while still meeting or exceeding expected goals
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Ability to follow procedures for handing out gift/incentive items

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPUTER SKILLS:

Proficient in Microsoft Office products, such as Excel, PowerPoint, Word, Outlook, etc. An understanding of social media sites, including but not limited to Facebook, Twitter, Instagram, and other emerging channels, is also preferred.

REASONING ABILITY:

Ability to define problems, collect information, establish facts, draw valid conclusions, and make recommendations.

PROBLEM SOLVING REQUIREMENTS:

Must be able, through creative, logical, and technical means, to see projects through to completion.

PHYSICAL AND ENVIRONMENTAL DEMANDS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, move heavy objects, use a computer, use a telephone, speak, hear, and write.

While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in the Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.