Creative Sales Account Manager

This is a Full Time Job

As a Creative Account Manager, you will partner closely with Sales to build and nurture positive relationships with both agencies and clients directly, delivering innovative social and creative marketing solutions. You will lead all aspects of the full post-sale campaign lifecycle, providing strategic insights to ensure the success of clients within the creative and social marketing space. Your role will be instrumental in driving client happiness, uncovering new business opportunities, and growing the company’s footprint within the Creative ecosystem. If you excel at account management, client engagement, and have a passion for social and influencer marketing, we want to hear from you!

RESPONSIBILITIES
• This Creative Account Manager will be responsible for advising and driving best-in-class creative and social solutions and will be located in NY.
• Serve as the primary point of contact for both new and existing Creative and Social clients, offering expert advice and solutions tailored to their goals, while ensuring the smooth execution of all post-sale campaign elements.
• Collaborate Cross-Functionally with our Platform Reps, Media, Research, and additional internal teams to ensure campaigns are implemented efficiently and meet client expectations. Troubleshoot any hurdles to guarantee a seamless launch and execution.
• Manage the entire campaign lifecycle, from setting critical metrics/objectives to monitoring campaign performance, and continuously improving strategies for client success.
• Cultivate and maintain strong relationships with agencies and direct-to-client partners, delivering exceptional customer service and proactively addressing any concerns or challenges in a timely and professional manner.
• Support the Sales team in identifying and uncovering new revenue opportunities within Creative & Social by applying Sales Intelligence platforms. Participate in RFP responses, client meetings, and sales presentations, providing strategic recommendations based on past performance and industry trends.
• Collaborate with Activation and Media to create compelling post-campaign reports, using data to highlight key performance metrics (KPIs) and insights that demonstrate the value and success of each campaign.
• Upselling and renewing business by identifying opportunities for growth
• Source existing social partnership opportunities and media plans and customize as needed.
• Serve as an internal subject matter expert on Creative & Social standard processes, providing guidance and sharing insights with the larger sales team. Ensure standard processes are maintained across all accounts.
• Ensure accurate forecasting of revenue for the Creative portfolio, maintain CRM systems and dashboards, and assist with reporting and prospecting trackers.
• Act as the internal advocate for your clients, ensuring the teams involved in campaign execution and strategy have a clear understanding of client needs, goals, and expectations.
• Keep up with the latest trends in influencer and digital marketing to build a solid grasp of the competitive environment for client strategy development and innovation.

QUALIFICATIONS
• 3 years experience in influencer marketing, social media strategy, or account management, ideally within a sales or business development context.
• Experience working with social media platforms such as Instagram, TikTok, YouTube, Facebook, etc.
• Proven success in managing large-scale influencer marketing campaigns, including both direct-to-client and agency relationships.
• Experience in building and nurturing client relationships.
• Experience uncovering new business opportunities through proactive research, data analysis, and relationship-building.
• Ability to collaborate with sales teams to pitch new clients and grow existing partnerships.
• Strong communication and presentation skills, with the ability to articulate strategic insights and recommendations to both internal and external partners.
• Experience with CRM tools (Salesforce, Operative) and sales intelligence platforms.
• Meticulous, organized, and able to prioritize in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint) and reporting dashboards.

ADDITIONAL DETAILS:
• This position is eligible to earn sales incentive compensation
• Hybrid role; based in NYC

If you're a strategic, client-focused professional with a passion for influencer marketing, social media, and creative campaigns, we invite you to apply and become a key part of our growing Sales organization. Help us drive success for our clients while shaping the future of creative and social partnerships at Paramount.

ADDITIONAL INFORMATION

Hiring Salary Range: $69,000.00 - 73,000.00. The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement. This position is eligible to earn sales incentive compensation.