Event Coordinator

This is a Full Time Job

The Event Coordinator is responsible for contributing to the planning and implementation of all arena events, as assigned. This role will be a facilitator for non-ticketed, small events within the arena while providing support to the Event Management team on assigned ticketed events. This individual will develop competencies to ensure event success and guest satisfaction with an eye for the overall management of the arena, its staff, and its equipment.

What You Will Do:
• Coordinate any and all operational needs for assigned events and meetings by overseeing the entire event planning process through pre-event planning, load-in, show, load-out, and post-event wrap-up.
• Manage VIP events associated with larger ticketed events as well as non-ticketed client and partner events.
• Support Event Managers on event production and operations for assigned events within the arena, strategically and creatively planning events to meet all the needs of the clients while maintaining operational efficiency.
• Assist in executing a variety of events at a world-class level with a focus on customer service, ranging from high-profile ticketed events to internal meetings.
• Enforce Footprint Center policies and procedures throughout each event and ensure compliance with ADA, local, and state fire and safety ordinances.
• Utilize setup sheets, CAD maps, and other event tools to create clear expectations for each event through timely and accurate written and verbal communication.
• Assist in determining needs and creating schedules for event employees.
• Schedule and facilitate various event-specific meetings.
• Manage day-to-day relationships with select outside vendors and contractors.
• Lead SES operational departments in problem-solving and identifying ways to optimize efficiency; Set an example with a solution-oriented approach to difficult guest, client, and co-worker interactions.
• Handle multiple and diverse events, projects, and tasks simultaneously.
• Establish and maintain strong relationships with a wide variety of internal and external clients. Develop a rapport with operational departments to continually improve event execution and effectiveness.
• Gather data and metrics related to post-event reporting to improve event efficiency and communication.

What We Need From Our Coordinator:
• Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint.
• Maintain sound decision-making and a positive attitude in stressful situations and in a fast-paced, dynamic work environment.
• Communicate changes effectively and efficiently and maintain an in-depth understanding of how each event decision impacts various departments.
• Model a teamwork-centered approach to event management while demonstrating a high level of personal accountability and pride in work.
• Maintain accurate documentation for departmental and event records.

Experience/Education Requirements:
• Bachelor’s degree in a related field or equivalent experience required
• Previous experience planning and executing large, high-profile events preferred
• AutoCAD experience preferred, but not required

What You Can Expect:
• Flexible schedule including weekends, evenings, and some holidays to meet business needs.
• Must be able to work indoors and outdoors in a variety of weather, visibility and volume conditions
• Ability to work independently and cooperatively in a team environment.
• Visual acuity and finger, hand, and wrist dexterity
• Walking, bending, and ability to occasionally lift and carry objects weighing up to 30 pounds
• Ability to stand for long periods of time and may include walking long distances, climbing stairs, or operating an elevator

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.