Account Manager, Ticket Sales

This is a Full Time Job

The Pirates Why

The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:
• purposefully developing a player and people-centered culture;
• deeply connecting with our fans, partners, and colleagues;
• passionately creating lifetime memories for generations of families and friends; and
• meaningfully impacting our communities and the game of baseball.

At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.
Job Summary
The Account Manager, Ticket Sales, will be a primary contributor to Spring Training and Bradenton Marauders group ticket, hospitality sales, season ticket and other plan sales. This position will assist the Manager, Ticket Sales & Service in all aspects of sales development and client services.
Responsibilities:
Primary
• Sell Spring Training and Bradenton Marauders ticket packages, group tickets and hospitality areas.
• Develop relationships with and generate group ticket revenue from various organizations including but not limited to: churches, youth sports, non-profits, schools, camps and businesses via outbound sales calls, in-person appointments and other methods. Assist with renewal of existing group accounts for Spring Training and Marauders.
• Provide superior customer service to existing clients, prospects, and any general calls that are received through the phone queue.
• Maintain accurate records of all contacts and communications in CRM.
• Represent the Pirates and Marauders at local networking and promotional events and through community involvement for the purpose of maximizing sales opportunities.
• Assist in executing of all pre, post, and in-game group ticket sales events sold by the Florida Operations staff.
• Assist with client services during Spring Training and Bradenton Marauders games, as well the execution of promotional nights.
• Participate in Ultimate Toolkit Sales Training and adhere to the learned sales techniques provided by the training program.

Secondary
• Assist with game day and operations duties, including pulling tarp, as needed.
• All other projects and tasks as assigned by Manager, Ticket Sales & Service.