Senior Manager UX Design

This is a Full Time Job

Senior Manager UX Design, Prime Video

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favorite shows, teams, and products by combining high-quality immersive interactive features and exclusive access to some of the world's most loved movies, TV series, and live sports. All from a single service available on the web, mobile, and TV in 240 countries and territories around the world. And we're just getting started.

The Prime Video UX team is seeking a customer-obsessed Senior Manager of UX Design to help lead our Discovery, Search and Personalization team. This role will be responsible for defining and championing the future vision for our customers engage with Discovery and Search features on Prime Video to find the shows they love. The right candidate inspires others to rally around their vision and is comfortable solving problems at a massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.

This role is for a hands-on leader who establishes a vision and strategy, scales their impact by empowering designers, and elevates the design quality of the entire team. You will develop strong relationships with fellow Design Leaders and partner closely with Product, Engineering, and Business counterparts throughout the organization to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.

Key job responsibilities
- Build, mentor, and lead a diverse team of world-class design practitioners including UX and UI designers.
- Define the overall design vision for search and discovery experiences and be a bar raiser for quality of work.
- Work across design verticals to standardize and educate others on design systems and visual languages.
- Analyze customer problems and oversee the design of delightful solutions that meet measurable business goals.
- Work closely with UX researchers to define customer problems and potential solutions
- Work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives.
- Present design work to partners and executive leadership for review, feedback, and sign-off.

A day in the life
The Senior Manager of UX Design for Prime Video Discovery and Personalization will elevate the entire team. You will inspire and mentor UX practitioners and partners, leading projects throughout the planning, design, and development cycle. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will use your organization and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organization.

About the team
You'll be joining a team of UX practitioners who help each other and care deeply about their craft. You will have a mentor that cares about your career and skills development. You will have autonomy and ownership while contributing to the supportive culture on the team. We seek out diverse perspectives and encourage everyone to be able to bring their authentic self to work every day to help drive towards customer-centric solutions.

We are open to hiring candidates to work out of one of the following locations:

Culver City, CA, USA | Los Angeles, CA, USA | Seattle, WA, USA

Qualifications

- 10 years of design experience
- 5 years of leading multi-discipline Design teams (ie. visual design, interaction design, user research, etc.) experience
- Experience managing teams
- Experience leading a diverse team in the delivery of experiences from end to end (user flows, wireframes, high-fidelity visuals)