Coordinator, Media Production
Sony Music
New York, NYThis was removed by the employer on 6/20/2024 12:32:00 PM PST
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Full Time Job
The Operations Coordinator is responsible for assisting Operations Management with various workflow streams, inclusive of audio, video, graphical and multimedia disciplines, as related to Sony Music Entertainment asset management systems.
What you'll do:
• Viewing work request system and evaluating open issues to ensure all work is completed as requested by clients. Includes following up on open requests ensuring they are closed in a timely fashion.
• Serve as point of contact for label/affiliate client base with questions and/or concerns.
• Contribute to planning registration initiatives/projects for new distribution partners and/or re-delivery projects.
• Help evaluate capacity and need for consultant staffing with Operation Managers to schedule according to current capacity needs.
• Asset Management: Assist in maintaining asset inventory both physical and digital. Receive and log-in new masters from label/affiliates and distribute to the appropriate engineers.
• Work closely with Operations Management to ensure proper client and user support. Maintain a close relationship with Engineering teams via weekly department meetings.
Who you are:
• Minimum 3 years experience in operational coordination and/or an undergraduate degree from an accredited college/university with appropriate course work.
• Efficiency and organizational skills a must to handle large priority lists and status updates
• Focused and extreme attention to detail
• Excellent communication skills
• Knowledge of system messaging and metadata
• Troubleshooting experience
• General knowledge of the following applications
o Mac & Windows based systems
o File transfer applications (e.g. FileZilla; Aspera)
o iTunes
o Microsoft Office suite
• Thoroughness, adaptability, and punctuality are required for this position
What we give you:
• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt, and create what happens next
• Time off for a winter recess