Vice President, Relationship Management

This is a Full Time Job

Executive Lead, Relationship Management (Vice President) - The Orchard

We are seeking a Executive Lead, Relationship Management who will report to the EVP Global Artist / Label Services and Sales.

What you'll do
• Oversee P&L and strategy for a roster of teams managing relationships across The Orchard’s global priority label and artist client base.
• Build and execute team business plans setting KPI’s and projections across the team roster with a focus on client revenue growth, retention, margin, engagement and term.
• Build business plans for individual clients across team rosters, setting targets for growth and expansion of service uptake ensuring client relationships are fully operationalized and optimized. Lead regular reviews with senior leadership on progress and opportunities.
• Work closely with Relationship Management, Service and Partnerships leads to identify service gaps and areas for renegotiation and margin / fee growth for roster as well as The Orchard overall.
• Work collaboratively with other Relationship Management Executives to develop teams, staff and service offering, driving innovation and stellar service for priority labels and artists.
• Forge and grow strong relationships with executive leadership and teams of client roster, maintaining strong open lines of communication for feedback and optimizations.
• Strategic oversight and creative direction on priority new release and catalogue campaign global development, crafting and executing global marketing plans and fan engagement strategies.
• Lead international campaigns for priority repertoire, building out marketing plans, partnerships, budgets and engagement strategies in international territories to develop existing and new audiences.
• Identify opportunities to develop artists & releases in new markets and with new audiences.
• Lead regular business reviews with client roster providing actionable insights and areas for growth.
• Develop external partnerships to create new marketing and revenue opportunities.
• Participate in pitch process selling The Orchard’s value proposition and service offering to prospective clients.

Who you are
• 7 years of experience at a label or distribution services company with a proven track record of strategizing and running successful international campaigns, managing artist P&L’s and marketing budgets.
• A strong leader with management experience and a passion for developing the next generation of talent and leadership.
• A culturally empathetic, clear and effective communicator and collaborator who forges relationships and works well with team members, external partners and senior management.
• A skilled negotiator with the ability to use data and case studies to persuade.
• A highly organized professional that pays close attention to details with the ability to multi-task and prioritize to tight deadlines. You enjoy and thrive in a fast-paced environment.
• You have in-depth knowledge of current market trends and tactical applications across music retail, analytics, marketing, social media, and latest in fan engagement strategies with an eye on what’s next to meet opportunities in a constantly changing landscape.
• With a passion for working globally and with different cultures, you are happy to work unconventional hours across time zones and can travel as required.
• You are experienced in Microsoft Office Suite & Google Workspace Applications and are adaptable to new programs.
• You are passionate about music and the music industry.

What We Give You
• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
• Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA), a group created by our employees tasked with developing and implementing innovative solutions to advance a globally-shared goal of ensuring fair and inclusive spaces for all
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in your professional growth and development enabling you to thrive in our vibrant community.
• The space to accelerate progress, positively disrupt, and create what happens next
• Time off for a winter recess

About The Orchard

The Orchard is a leading music distribution company operating in 45 markets worldwide – distributing music from independent artists, including Ozuna, Skepta, Jorja Smith, and Kelsea Ballerini. With cutting-edge operations and an unparalleled global team, The Orchard partners with labels of all sizes to make their music and video available across hundreds of digital and physical retailers worldwide. The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.