Vendor Maintenance Senior Specialist

This is a Full Time Job

Vendor Maintenance Senior Specialist (Contract/Remote)

Vendor Maintenance Senior Specialist (Contract/Remote)

The Vendor Maintenance Senior Specialist will be responsible for vendor maintenance operations as a back-fill from July 2023 to December 2023. The responsibilities focus on vendor maintenance operations to support the Procure to Pay function. He/she will function as the first level escalation point within the Vendor Maintenance work unit to create, modify, and reactivate/deactivate vendors. The Senior Specialist will oversee the day-to-day operations of the Vendor Maintenance Accounts Payable Analysts (Capgemini) Team and serves as the customer service liaison for internal customers.

Core Responsibilities:
• Ensure adherence to SPE master data management processes, controls, and policies
• Provide day-to-day supervision of offshore staff consisting of internal resources and outsourced personnel and lead regular meeting cadence
• Troubleshoot issues, serving as a resource for complex problems and helping to identify and resolve upcoming or potential issues
• Demonstrate high level oral and written communication skills across varying levels of management, across departments, and with external suppliers
• Monitor pending requests and manage workload timely processing of requests; act as occasional approver as deemed necessary, or time is of the essence
• Function as first level support for escalation of complex concerns or discrepancies
• Proactively seek out potential data integrity issues to mitigate the risk of downstream system implications
• Conduct routine audits of vendor additions and updates, validating that the master data is complete in accordance with best practices
• Work with Accounts Payable Team, Purchasing, and Treasury members to resolve vendor master data related issues
• Effectively and professionally manage persistent calls and challenging internal and external relationships, providing service recovery assistance wherever possible
• Determine where judgment needs to be made and route to appropriate management personnel when escalation is necessary
• Partner with the Information Security and Investigation Teams to strengthen processes
• Communicate with the appropriate Legal, Compliance, and Information and Compliance teams whenever potential fraud risk is detected

Job Requirements:
• Bachelor's degree required, MBA or post- secondary education preferred
• Experience with vendor data management processes
• Familiarity of the Procure to Pay process (Requisition to Payment)
• Experienced and proficient in Microsoft Office Applications required
• Entertainment experience preferred
• Ariba and SAP knowledge preferred
• Strong analytical thinking and problem-solving skills (passion for data and accuracy)
• Understand overall impact of data changes and experience level to make the appropriate decisions
• Contributes to a collaborative, productive work environment through positive relationships with Senior Leadership, Managers, Employees, and the community
• Extremely detail-oriented with good organizational skills, able to balance multiple tasks in a time sensitive atmosphere
• Demonstrates a strong understanding of how data management processes fit into overall procure to pay process
• Ability to manage multiple requirements and meet stringent deadlines
• Emotional stability is needed to deal with stressful situations
• Demonstrates strong and effective verbal and written communication skills necessary to interact effectively with internal and external customers as needed
• Can effectively assess situations, consider alternatives, and choose the appropriate course of action
• Can articulate and support the Organizational mission, vision, and values as well as departmental goals
• Demonstrates an awareness of incorporating internal and external customer satisfaction into daily work ethic
• Can effectively respond to a changing workload while maintaining flexibility as priorities change
• Demonstrates willingness to perform additional duties when requested
• Willing to work the night shift (10pm to 2am Manila time)

PHL - Manila - MGFO