Summer/Fall Paid Intern - Digital Marketing Customer Relationship Management

This is a Full Time Paid Internship


About the Role & Program
The Customer Relationship Management (CRM) team provides an opportunity to learn about the utilization of data for marketing purposes. We provide Disney businesses, such as Walt Disney Studios, Disney Channel, and Marvel, guidance on the optimization of marketing programs by learning about our customers.
What You Will Do
The Digital Marketing Intern will provide support to our Campaign Managers on the development and design coordination of email marketing creatives, audience segmentation, deployment of campaigns, as well as analysis of campaign performance.

As a Digital Marketing Intern, some of your responsibilities could be…
• Coordinating with various Disney Business Units to collect and prep/export assets for campaign execution
• Developing campaign reports
• Using Adobe Dreamweaver and Photoshop to develop email marketing creative, and export asset deliverables
• Assisting with monitoring CRM testing, campaign QA, and providing insights into campaigns from performance data

Required Qualifications and Skills
• Has great passion, excitement, and a willingness to learn more about the digital marketing industry
• Intermediate/Advanced knowledge of HTML
• Intermediate Photoshop User
• Solid understanding of digital marketing platforms such as social media, email, or paid search, as well as data analysis
• Able to be flexible, resourceful and thrive in a fast-paced, changing, and growing environment
• Strong organizational and multi-tasking skills, with exceptional attention to detail
• Proficient in working with cross-functional teams and comfortable working collaboratively with team members at all levels
• Ability to work independently and be a self-starter with flexibility and adaptability
• Strong guest service and interpersonal communication skills

Preferred Qualifications

• Background in Digital Marketing with experience in project management
• Experience with reporting tools (i.e. Advanced Excel, Tableau)
• Experience with email marketing tools (i.e. Mailchimp, Constant Contact)
• Knowledge of databases (i.e. SQL/Oracle)
• Experience with other Adobe Creative Suite Programs (i.e. Adobe XD, Adobe Illustrator)

Education

• Currently enrolled or graduated within the past six months majoring in Marketing, Digital Marketing, or a closely related program

Eligibility Requirements & Program Information
Candidates for this opportunity MUST meet all of the below requirements:
• Be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) before participation in the internship program OR must have graduated from a college/university within 6 months at the time of application posting OR currently participating in a Disney College Program or Disney Internship
• Be at least 18 years of age
• Possess unrestricted work authorization
• Have not completed one year of continual employment on a Disney internship or Disney College Program

How to Apply
• IMPORTANT: An electronic online portfolio is required as part of this application process. This portfolio should include a URL link on your resume and should include any marketing materials, Photoshop work, built websites, email templates, etc.

Additional Information

• The approximate dates of this internship are June 2024 – January 2025
• This internship is located in Burbank, CA
• Fully available to work full-time hours (approximately 40 hours per week) for the duration of the internship
• Able to provide own housing and provide/have reliable transportation to/from work

Disability accommodation for employment applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

The pay rate for this internship in California is $21.70 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial and/or other benefits, dependent on the level and position offered. To learn more about our benefits, visit: https://jobs.disneycareers.com/benefits