Partnerships Manager, Corporate Entertainment

This is a Full Time Job

TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To transform the way people see the world, through film.

TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.

We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.

We are currently hiring for the position of:

Corporate Entertainment Manager, Partnerships

RESPONSIBILITIES:
• Contribute to the success of the Corporate Entertainment portfolio, focusing on high-value corporate partner experiences for new and existing partners, supporting the organization’s financial sustainability through maximized revenue from corporate partners.
• Ensure all terms of partnership agreements are fulfilled and that the highest level of account service is delivered.
• Reach specific renewal and upsell targets each year as set out in annual Performance Agreement (and provide renewal support as needed to Sr. Manager of Corporate Entertainment)
• Be an internal advocate for your partners, working collaboratively with all relevant TIFF team members to ensure the execution of all corporate partner experiences are the highest standard and meet all deliverables against agreements.
• Take on a prescribed set of team tasks which may include acting as Partnerships team representative / liaison to one other TIFF department with the goal of creating, enhancing and executing cross-departmental revenue streams.
• Build positive relationships with corporate partners, focused on periodic, enhanced stewardship and annual objectives-setting.
• Participate in brainstorms with the Sr. Manager of Corporate Entertainment to identify and develop sustainable revenue generating opportunities for the corporate entertainment portfolio.
• Work closely with the Partnerships Sales team to ensure a smooth transition in the handover of new partners, ensuring consistency of service for partners.
• Support the Sr. Manager of Corporate Entertainment on internal processes related to the corporate entertainment assets, including but not limited to ticketing processes, asset trackers maintenance and team support related to corporate entertainment.
• Festival duties, including but not limited to, on site partner hosting, on site venue roles, liaising with internal and external teams to ensure the experiences of all hosting assets are functioning well and troubleshooting as necessary, etc.

Exceptional Communication / Negotiation
• Ability to participate in and lead high-stake negotiations with internal and external stakeholders and partners (sales, renewal negotiations, stewardship, etc.)
• Ability to lead calls with partners individually, with senior manager support as-needed.
• Ability to lead and craft a high volume of compelling presentations (internal and external), including but not limited to, proposals, post festival reports, etc.
• Ability to act as a vocal, Partnerships team representative at internal and external meetings with multiple stakeholders to drive results, e.g. Collaboration with Advancement, Visitor Experience and Event Production.
• Ability to work diplomatically with multiple stakeholders and be persuasive with both internal and external parties.
• Ability to navigate effectively through uncertainty without complete information, managing risk/reward appropriately.

Customer focus (may be internal or external)
• Ability to trouble-shoot when approached onsite with concerns by partners, members or general public.
• Listen to partner feedback as-delivered, particularly during discovery stage and post-mortem conversations, and work to provide thoughtful opportunities that meet their objectives, rectify problems and/or improve their experience.
• Work closely with partners/prospects to develop sustainable and realistic objectives during negotiation of partnerships.
• Understand and keep abreast of partner industry news and trends.

Problem-solving
• Strong ability to prioritize competing priorities (both internal and external).
• Ability to find solutions for difficult or complex partner issues and/or goals, through internal collaboration.

Job specific skills
• Exceptional business writing skills with attention to detail, including but not limited to proposals and contracts.
• Dynamic presentation skills including creating visual presentations and presenting to small to large groups of decision makers.

Innovation
• Consistently review current processes and suggest the implementation of changes that improve efficiency, and achieve better results.
• Research the current market, maintain and put into practice, a strong understanding of Accounts business practices.

Organization/Project Responsibility
• Manage and prioritize many priorities, deadlines and deliverables for a specified portfolio of corporate partner accounts.

Interpersonal skills
• Showcase a positive attitude, professionalism and exemplary listening, verbal and non-verbal communication to build strong relationships with partners and internal stakeholders.

JOB GRADE & SALARY:
• Job Grade 3
• Job Grade Salary Annually pay: $75,000

TARGET CONTRACT DATES:
• input the start date OR contract start & end dates March 3, 2025

WORK LOCATION:
• Office Location: 350 King Street West, Toronto, ON M5V 3X5
• Weekly in-office requirements:
• Minimum 2 days (November to May)
• Minimum 3 days (June to October)
• Festival Office Requirements: Full Time during Festival

MINIMUM REQUIREMENTS:
• minimum requirements/qualifications: education, skills, experience
• Adaptable to a flexible work schedule including some evenings and weekends
• This position requires being in office on a regular basis.

HOW TO SUBMIT & APPLICATION DEADLINE:
• All applications must be submitted online through TIFF’s Career Centre.
• Please upload your cover letter and resumé as PDF(s), before the deadline of DAY,DATE,YEAR (ex: MONDAY, AUGUST 3, 2022).

CLOSING:

We thank everyone who applies for their interest, but only candidates selected for an interview are contacted.

Candidates must be legally able to work in Canada at this time.TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.

Please send any questions via e-mail only to careers@tiff.net.

TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.

If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net. We strive to provide reasonable accommodations whenever requested.