Community Relations Manager

This is a Full Time Job

The Community Relations Manager will assist with the day-to-day operations of the Utah Jazz and Utah Hockey Club Community Relations department, while helping to facilitate and implement the outreach efforts between the Utah Jazz organization, the Utah Hockey Club organization and the community at large. The Community Relations department is responsible for creating, building, and managing internal and external programs that embrace our role as stewards within the community and our commitment to providing impactful, world-class experiences that engender loyalty to the Utah Jazz. We focus on the Smith Entertainment Groups value of Community Obsessed through our internal pillars of: diverse communities, education and health & wellness. This position reports to the Community Relations Director.

DUTIES & RESPONSIBILITIES:
• Create new program ideas and opportunities for year-round Community Relations activations for both the Utah Jazz and Utah Hockey Club.
• Build local programming and leverage affiliation with the NBA Cares social responsibility platform to impact the community with the Utah Jazz. Programs include, but are not limited to, holiday outreach, player ticket donation, player holiday initiatives and cause marketing
• Leverage affiliation with NHL Hockey is for Everyone global social responsibility platform to impact the community with the Utah Hockey Club.
• Coordinate appearances for community-related events (Hoops for Troops, hospital visit, Jazz FIT, MLK Day, Black History month, sponsor events, etc.)
• Collaborate across the company's functional areas and work closely with other internal departments, as well as external partners/agencies
• Work with communications and marketing departments to ensure coverage of community events
• Support fundraising efforts by contributing to the planning and execution of foundation charity events
• Handle responses to fan mail and general public inquiries
• Support the building of a diverse culture that enriches the lives of our employees, customers, partners and communities
• Embrace a culture of inclusion where guests and team members feel welcomed, valued and heard
• Other duties as assigned

COMPETENCIES:
• Drives vision and purpose – Paints a compelling picture of the vision and strategy that motivates others to action
• Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives
• Strategic mindset – Seeing ahead to future possibilities and translating them into breakthrough strategies
• Action oriented - Taking on new opportunities and rough challenges with a sense of urgency, high energy and enthusiasm
• Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Courage – Steps up to address difficult issues, saying what needs to be said

QUALIFICATIONS:
• Minimum of three-five years of experience in community relations, non-profit or event coordination experience, preferably at the professional or collegiate level
• College degree in sport management, non-profit management, public relations, communications, or other closely related majors preferred
• Ability to work well under pressure and multi-task
• Self-motivation and ability to work independently
• Event management exposure/experience a plus
• Solid understanding of basketball operations, hockey operations, marketing, sponsorship, community and media relations
• Be detail-minded; have excellent follow-through and be thorough
• Be able to work accurately and effectively under pressure and on multiple projects simultaneously
• Excellent oral, written, and presentation skills
• Ability to solve problems independently
• Highly organized, self-directed, solutions-oriented problem-solver
• Possess an excellent sense of discretion and the ability to maintain confidentiality
• Must be creative, detail oriented, and possess a strong work ethic
• Must be proficient in Google applications and possess social media and technology-based program skills
• Ability to work a varied schedule including weekends, nights and holidays
• Customer-service oriented

PHYSICAL DEMANDS:
• This person must be able to communicate and express themselves both written and verbally.
• This person must be able to observe, inspect, estimate and assess.
• This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time.
• This person must be able to lift 20 lbs.

The Smith Entertainment Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and SEG reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.