Technical Services Technician - Warner Bros. Studio Tour London - The Making Of Harry Potter

This is a Full Time Job

We have an exciting new position open up, working within our dynamic Technical Services team. The role is responsible for frontline Duty Technician as and when required in response to the day-to-day technical needs of the attraction. You will also be required to provide the highest levels of customer service to visitors to the attraction and internal customers.

Your Role Accountabilities...
• Ensure all WBSTL technical and exhibition related maintenance requirements are delivered within agreed schedules and standards.
• Assist with the delivery of live events as and when required.
• Ensure public and staff safety at all times.
• Monitor protection of assets and equipment within the tour areas in order to maintain the level of quality, reliability and maximise life span.
• Comply with internal health and safety regulations and working practices at all times.
• Maintain good communication channels across all departments including Visitor Experience, Studio Facilities and Corporate Archive.
• Work as part of a project team for future development and installation projects as directed by the Technical Services Manager/Team leader.
• Contribute to the day-to-day running of the WBSTL and form part of the Visitor Services team covering weekends, evenings and school holidays 363 days a year on a shift pattern involving AM and PM shifts.

Qualifications & Experiences...
• Proven track record in a similar maintenance position, preferably in the entertainment, visitor attraction or service industry.
• Knowledge of live event production and the relevant audio-visual skills involved in the delivery of such events.
• Experience of working with installed audio-visual show systems and fault finding and trouble shooting on these as required.
• Basic carpentry and maintenance skills and a good working knowledge of workshop environments.
• Previous experience of working in an operational and customer facing environment where there are significant numbers of the general public on site.
• Proven IT skills with a sound knowledge of Microsoft Office and associated packages.
• Basic knowledge of I.T switch networks and I.P based control systems.

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at recruitadmin@wbd.com.